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Posted by J K (8th Mar 2012)
I was testing this site on another hoster and compared the speed with the speed on tso's servers. I saw 4 till 8 times of speed increase. So for this new site I will further test it on tso.
When the reliabillity also is good I also will move other sites to tso also.
My questions were answered quickly and also help was offered to move my database to the tso server.
So for now I am happy.
I give an 8 because I have to be hosted a bit longer to get a complete overview.
Posted by danny (8th Mar 2012)
brillant support couldnt have asked for anything more !
http://www.ilogcabinholidays.com
Posted by Richard (2nd Mar 2012)
I now have a few packages with TSO running multiple sites and I can only heap praise on them. Their support response time is amazing and the help they give really is second to none, better than I have experienced at the likes of 1&1
Keep up the good work tsohost!
http://www.automotiveagents.co.uk/
Posted by Michael Woodward (23rd Feb 2012)
Great support, great service.
Im in the process of moving EVERYTHING over here.
I would recommend.
Posted by Phil (22nd Feb 2012)
A breath of fresh air!!! After struggling with a.n.other host for nearly a year, moving to TSOhost is excellent - do it!!
My page load time has dropped from nearly 1 min to 2-3 seconds, my traffic has increased and sales through my e-shop started to increase!
The team are helpful, leant a hand to migrate my site, respond to any cries for help really quickly!
One recommendation team... I would have moved over sooner than I did had the fact that I could pay monthly for my pro hosting been advertised before the purchase section.
That's not a criticism just a suggestion : - )
Great work and keep it up!
http://www.windsorartscene.com
Posted by Steve Watson (19th Feb 2012)
I had major problems with several of my Wordpress based sites recently.
Darren and his colleagues in the support department gave me excellent advice just minutes (or even seconds) after I posted a ticket...regardless of the day/time or how silly the question...and the sites are all up and running again.
TSO customer support is easily the best I've encountered in the hosting business.
Top marks!!
http://broughtongirlsfooty.co.uk
Posted by Dean (31st Jan 2012)
I am extremely pleased with tsohost, they setup our virtual dedicated server in minutes and even moved over our wordpress site!
Support is answered in seconds and the staff are friendly and very understanding.
Highly recommended.
http://www.freebetstoday.co.uk
Posted by RS2OOO (28th Jan 2012)
Having crashed my own WordPress website (500 error) and spent a whole night trying to fix it, by 5am in the morning it was time to give up and seek help. I raised a ticket at 5:02am with TSO host on the off chance they may go above and beyond their contractual duties and help me out. I was truly amazed to receive a reply at 5:08am just 6 minutes later advising they had accessed my broken .htaccess file and repaired it for me and my site was back on line. I have never received service like this before anywhere. Ever.
Don't think I need to say anymore, just amazing service.
http://www.indexswingtrading.com/
Posted by Philip Stanley (26th Jan 2012)
Courteous, quick, straightforward support without the common frustration of your issues suffering through translation by a script-bound call handler before they get to the talent.
As others - a lot of others - have stated, availability and response times for support are great, especially if your pattern of work keeps you from the keyboard all day so you only get to do stuff out of the 9 to 5. It's a great comfort to know that you've still 5 or 6 hours of cover at hand.
Recommended, hugely.
Posted by David Withers (21st Jan 2012)
We signed up with TsoHost 18 months ago after studying the offerings and user reviews of a huge number of alternative web hosts.
We have been delighted with their reliability of service and incredibly fast and helpful responses to technical questions. The low cost is the icing on the cake.
I tend to be as quick to criticise as I am to praise when it comes to service providers, but I cannot fault TsoHost in any way whatsoever!
Posted by Axel (18th Jan 2012)
I was first doubtful before ordering Tsohost due to their low prices and bad or unsatisfied experiences with previous hosts. I really thought this was just another cheap host in the crowd. However, fast my doubts were gone because this host just works. I haven't experienced downtime or slow sites. They answer to emails very fast too. I usually am a very critical person but have to admit that for shared web hosting Tsohost really seems to be the number one. I recommend it!
Posted by Steve Olive (31st Dec 2011)
Another year of TSO Host and these guys just keep getting better. They do everything brilliantly but it's the support that sets TSO apart.
I've dealt with Adam and Darren for a while now, but the new guys are quite superb as well
Nothing, and I do mean nothing, is too much trouble.
When these guys go public, I'm in.
Posted by Mark (9th Dec 2011)
Fantastic service.
Frustrated by desperately slow servers and 2 day response time to support tickets at my previous hosts I did a bit of googling and found tso and signed up.
The response time by customer support is blindingly quick and extremely patient with numpties like me.
My other domains will be transferred to tso as soon as renewals are due.
Special mention to Seb, thanks.
Mark.
http://www.catrun.org.uk
Posted by D Sen (9th Nov 2011)
These guys have the basics right. Pick up the phone promptly and sort out any problem in a few minutes. Keep the customer satisfied, happy and loyal. Just simple and excellent service. Darren you were really very patient and helpful. Have moved all my hosting over to them.
Posted by John Day (3rd Nov 2011)
I have been with an American server provider for a number of years, since I first started designing websites. Recent disatisfaction with their cpanel access meant I started looking around. tsohost got good reviews and appeared very affordable - so I tested the water.
Result - result! Superfast service and server. Delighted with accessibility and intend to move over all my hosting to tsohost.
Posted by Duncan (1st Nov 2011)
Its good to be able to pick up the phone and get through to talk to somebody fast. I've had to call on a number of occasions and have never had to wait to get through. That gives you the confidence that if you do get a problem it will be solved quickly.
http://www.aquamandesign.co.uk
Posted by Spitfire SIte (25th Oct 2011)
After succesful 2 years with TSOHost I'm in the process of moving all my sites to their clustered hosting.
All I can say about the clustered service is: IT ROCKS! Fantastic performance and wonderfully scalable, which is perfect for Wordpress and other PHP-driven sites which attract traffic.
At the beginning I was sceptical about your control panel which I felt was rather basic. Today I must admit that it had all configuration options that were really needed. I I miss anything that would be a one-click installation of PhpBB or some other good forum software. Right now its Wordpress only, which is still greatly appreciated.
Also, the FTP connection is the fastest and most reliable I have seen EVER. Bulk copying feels almost like using an USB hard drive.
Posted by Mark Livermore (21st Oct 2011)
Fantastic service. Support is lightening fast and I've never had any down time. They are so much better than other hosting companies I have tried.
http://www.weightconcern.org.uk
Posted by Neil Jones (23rd Aug 2011)
Having many sites hosted with different companies, tsoHost have provided the most stable and quick hosting. Have already recommended them.
Posted by George Poulson (20th Aug 2011)
I never fail to be amazed by the excellence of TSOhost's service. Speedy, friendly and 100% effective support - every time.
I have absolutely no hesitation in recommending TSOhost.
My only concern is that I can't select more than '10 out of 10' for the rating :-)
George
Posted by Rich Hurley (16th Aug 2011)
Fantastic service, would highly recommend!
Posted by Michele Lesley Prior (12th Aug 2011)
An excellent reliable UK provider
Tsohost have been my provider for nearly 2 years. I am so glad I found them. I have moved all my services to them.
If I have a question I get to speak to, or email, a real person in the UK, which is invaluable. I always get a prompt reply, and they are very supportive, whatever I ask (and I'm a non techie!)
Well done guys a great service!
Posted by Steve (27th Jun 2011)
Support is excellent, always get a quick reply. Customer service is spot on!
http://www.www.sjhcomputing.co.uk
Posted by Ancient History Encyclopedia (16th Jun 2011)
We've been with tsohost for several years and they've never let us down: Their prices are extremely competitive, their servers are fast and reliable. When our website reached its limits, tsohost customer support was extremely helpful by moving the entire site including databases and cron jobs to a new clustered hosting solution. Great service!
Posted by Robert (16th Jun 2011)
Having tried several hosting companies over the years, tsohost.co.uk are by far the best and most helpful.
Just purchased an additional domain to add to the clustered hosting account and they have kindly moved about 5GB worth of account files to a seperate section for us.
Thanks again!
Posted by Del (24th May 2011)
Have just moved a few of my sites over to TSOhost have to say that my sites upload times have greatly increased. Plus the service to get me use to the dash board was first class! :)
Also saved myself a few quid per month!
http://www.webdesignerslondon.co
Posted by Del (24th May 2011)
Have just moved a few of my sites over to TSOhost have to say that my sites upload times have greatly increased. Plus the service to get me use to the dash board was first class! :)
Also saved myself a few quid per month!
http://www.webdesignerslondon.co
Posted by Will Dean (27th Mar 2011)
Superb. Such quick sales/tech support, and excellent performance too.
We will be moving all our hosting to them over time.
Posted by Karen (27th Mar 2011)
Someone always replies promptly to any request for support. And they're always patient with me and my daft questions. Really helpful company - thank you.
Posted by Kristina Spionjak (27th Mar 2011)
Great support and customer service! Highly recommended!
Posted by Adam Wood (27th Mar 2011)
I've left a review before but wanted to leave another one as recently I had to move a client's site over to tso's clustered platform. The server they were on with UK2 just couldn't cope with the demand after the site was featured on This Morning. Once moved to TSO there was no problem.
Posted by Andy Everingham - Premium Web Brands (26th Mar 2011)
I came to TSOhost on recommendation and I'm extremely confident in recommending their services to others. Not only does their platform give superb performance using Magento, but their support responds quickly to problems - almost always not of their making - and is extremely helpful - none of the BS replies I have experienced elsewhere.
It is for these reasons that I now have three high-traffic sites with them and will continue to use and recommend them to others.
Posted by Martin Cherrett (26th Mar 2011)
The simple re-assurance that there is a real person at the other end of the support line is invaluable. The response times are amazing and they are very helpful. You would pay a premium for this level of service at other web host sites - but here it comes as standard.
Posted by Callum Smith (25th Mar 2011)
Tsohost are outstanding.
For someone like me, who's been with more than their fair share of incompetent (sometimes even untrustworthy) providers, it feels like Tsohost were lovingly placed in a capsule by Jor-El and sent from outer space to save the industry. And, even better, they landed in the UK. (Not quite Scotland, but don't let that put you off!)
No service could ever guarantee 100% uptime, but on the two occasions I've experienced very short periods of downtime, I've immediately been able to get through to support via the freephone number and they've known exactly what was happening and why. They've also helped me with SSL certificates and URL rewriting via e-mail, always responding within ten minutes.
Overall, they deserve the highest recommendation I can give.
Posted by Paul Radcliffe (24th Mar 2011)
I can't praise these people enough. Response time is amazing, and the guys stick with you and your problem if needed. I've already recommended them to several friends - and I don't do 2recommendations".
Thanks tsohost - keeep it up!
http://www.sparkleweaver.co.uk
Posted by David Robertson (23rd Mar 2011)
Support at Tsohost gets 11 out of 10 for me! They offer a superb personal service with exceptionally quick response times. I'm really glad I've moved to Tsohost!
Thanks guys.
Posted by James G (22nd Mar 2011)
Very swift and accurate support. Thank you!
Posted by Mike VE (22nd Mar 2011)
I am a software developer but know little of the intricacies of running a hosting server. Whenever I have had problems the TSO Host team have been excellent both in their speed of response and the helpfulness of their replies, resulting in my being able to solve the problem.
http://www.greenhillsoftware.net
Posted by Joe Canti (21st Mar 2011)
Dear Tsohost,
Just a short note to say your hosting is excellent and I'm really pleased with it! I have been web designing for years and tried many hosts - but your service is by far and away the best. It's fast and reliable, and I'm pleased to see you have not bothered with a call centre and gone for a technical support team instead. I know that if I send and email or pick up the phone, I'll get through to someone who knows what they're talking about. My Drupal sites run really quick, which is unusual for a shared host. The resources are generous, but realistic. So many other hosts these days promise unlimited, and we know that just leads to over-cramming and poor service. So thanks for not following the crowd and instead being straight forward and to the point.
I've had another 2 of my clients move over today!
All the best, Joe Canti
Ps I havent added a website as my own is not here (or finished) and dont want to add clients yet.
Posted by Lisa Parry (21st Mar 2011)
Adam is a legend!
Amazingly prompt response to a query out of office hours to get my e-mail back up and running.
Many,many thanks.
Posted by Lorraine, Cupcake Media Ltd (20th Mar 2011)
I've hosted sites with a handful of other companies in the past, but have never received the excellent high standards of customer service that TSOhost provides.
They are exceedingly quick to respond to support issues, even from pre-sales stage. Their attitude is always unflappable and friendly - just what you need - and the value-for-money on their packages is unbeatable.
Don't even bother looking anywhere else, TSOhost is who you need.
Posted by Simon Kilmore (17th Mar 2011)
To put it simply, tsohost are the best web host I've ever used. Period.
I've been with many different companies before, all claiming to be better than each other. However once joining them it usually leads to quick disappointment. Sites run slow, they have more downtime than stated or the customer service is poor, run by call centres with unhelpful, unfriendly staff.
I moved around lots of these hosts before being recommended tsohost by a friend. They had the usual claims, fast reliable cheap hosting with great service. They had plenty of good reviews however, so I gave them a go. I'm extremely happy I did, because for once they did not dissapoint on their claims. Their hosting packages were cheap for what they offered, but more importantly they were fast and reliable with no downtime, which is important for the sites I run.
What impressed me even more though was their customer service. I'm yet to have a problem large enough that I've needed to call them, but on the few questions and niggles I have had, their support via email has been quite simply perfect. Whether emailing them at 3pm, 2am in the middle of the night or even on a Sunday, respone and action has been extremely fast, responding within 30 minutes each time, usually though it's less than 15 minutes. The response is friendly and useful, always sorting the issue right away, whatever it is. Simply brilliant.
I now host three websites with tsohost after transferring everything I own to them from other hosts (another process that was easy with plenty of help on hand), and I see no reason why I would ever leave them.
I now recommend them to anyone that ever asks for web hosting and will continue to do so.
Posted by Mathew Taylor (14th Mar 2011)
Very happy with the service I have had from tsohost over the past few years - both for my own web & email hosting and that of several of my clients that I have recommended use their services. Their customer service is always very prompt and polite, and their technology has never let me down yet. I wouldn't hesitate to use them again or recommend them to others...
Posted by Creative Gems (12th Mar 2011)
It was great experience with tsohost.
Thanks to Adam and Darren who gave such a quick response whenever they were contacted.
Posted by Ed (12th Mar 2011)
I've hosted numerous sites with these guys now. Superb. UK Based. Support is Exellent. Not a lot else I can say apart from use them ;-).
Posted by Peter Shelton (9th Mar 2011)
These guys are stars! Help is prompt, accurate and understandable. Fully recommended.
Posted by James White (8th Mar 2011)
Consistently first class and fast service, which in my opinion goes above and beyond! Many thanks!
http://www.jwwebdevelopment.co.uk
Posted by Peter (8th Mar 2011)
Great help from Adam & Darren in transferring domains and setting up e-mail accounts. Made a testing job (this end!) as simple as it could be.
Posted by Jeff Lewis (7th Mar 2011)
With many years of average and poor service from a large number of web hosts it's refreshing to find a service that can honestly be classed as outstanding. TSOHOST is way above any hosting service I've previously experienced and nothing is too much trouble for their support staff. If they had an 11 in their rating I'd have used it.
Posted by Steve Olive (3rd Mar 2011)
Darren and Adam continue to provide a level of service that I've never experienced elsewhere.
They are knowledgeable, courteous, quick to help, and deserve every bit of praise they receive from clients.
Quite simply, the best business I have ever dealt with, and at 47 years old I've dealt with a few...
Posted by John Cooper (2nd Mar 2011)
I have 3 clients with TSO host and hosting, and their Technical support is simply outstanding. On the occasions I've got in touch my enquiry was dealt with AND resolved in around 20/30 minutes via email. By any standard of service, this is great value.
http://www.johncooperunlimted.co.uk
Posted by Robert Corder (28th Feb 2011)
I have several hosting plans from tsohost.co.uk... Just amazing service at a very sensible prIce!
Posted by Mel Lyons (28th Feb 2011)
I have a dozen or so domains with TSOHOST. I have been with them from practically the beginning of this Hosting and Domain Registry company.
I do not think they can be beaten on value for money, they even did not put up their charges with the new VAT increase. Their Customer Service is incredible. I have had practically instant responses for any submitted support tickets and this includes throughout the night on occasions.
I do not hesitate for one moment, in recommending
TSOHOST to anyone seeking Web Hosting on either Windows or Linux at rock bottom prices with outstanding Customer Service.
http://www.dating-international.co.uk
Posted by Elliot (24th Feb 2011)
Quite simply - the customer service you'll receive here is the best around. Every single time I have a question on my hosting account, I receive an answer within fifteen minutes. It's actually incredible!
Servers are great too.
All in all, fully recommended, no question!
Posted by Ben Hogan (17th Feb 2011)
In the 15 years I have been working within the Web world - I have NEVER came across a hosting company with such fantastic service. The only thing I would say is the website looks a little dated :-) BUT Who cares about that you guys ROCK. Thank you
Posted by Tom Tong (17th Feb 2011)
As a recent customer of TSO I cannot recommend them more. Their admin panel is a breeze to use and their support is second to none. I look forward to many years working with them.
Highly recommended and amazing value
Posted by Davdi Griffiths (16th Feb 2011)
The service reliability and value for money is top-notch. But where TSO really excel is their unrivalled and unflappable service. Support tickets are responded to effectively within minutes. I have asked plenty of silly questions and they have never failed to come back to me almost immediately at all hours of the day and night with a courteous helpful reply. When your own business depends so much on the service of a third party it's good to know you're on to winner.
Posted by Sanjay Mistry (11th Feb 2011)
If you want excellent, prompt customer service for a very reasonable annual fee, then I wholeheartedly recommend TSOHOST.
I found them via google and looking on forums after my last provider became unreliable and unobtainable. Needless to say, you'll have no such worries with TSO. Whenever I have had any issues, I have received prompt responses by email. So much so, I've not yet needed to call them (on their FREEphone) number!
http://www.mistrywebdesign.co.uk
Posted by Simon Jackson (10th Feb 2011)
TSO have been a fantastic host.
They made the transition process to their servers quick easy and painless, any issues we have faced they have responded to quick as lightning.
Even when it comes to new technologies and getting things running on new sites they have been fantastic and eager to help to solve problems getting started.
Would recommend to anyone needing a home for their site!
Posted by Kati Teague (8th Feb 2011)
Absolutely and totally impressed on all fronts. Great package and pricing, superb support and incredibly quick responses to any queries. If I could give 11 out of 10 I would do so without hesitation. Many thanks!
Posted by John (8th Feb 2011)
Fanastic support, Cant praise them enough
http://www.businessemaildirectory.co.uk
Posted by Jessica (6th Feb 2011)
Truly amazing the speed at which I have a reply in my inbox from the support team. Adam was fantastic today, a Sunday, with his support. Thanks!
Posted by Richard Lamb (2nd Feb 2011)
Flawless service with superfast support, couldn't ask for more. Highly recommended!
http://www.raelwebsolutions.com
Posted by Peter Davies (2nd Feb 2011)
From time to time I've needed to request support. Each time, I've been amazed at how quickly I get a response. Today was no exception - my problem solved in minutes!
Posted by Peter Woollacott (31st Jan 2011)
I would recomend you to anyone, all requests are dealt with in record time and no problems, a definate 11 out of 10.
http://www.ncinellspoint.org.uk
Posted by Ben (28th Jan 2011)
Best customer service you will ever find, anywhere! Fullstop.
Their servers are excellent too, very fast and I've never experienced any down time.
I guarentee that you will not find a better host!
Posted by Robert Datcu (27th Jan 2011)
I'm using tsohost since september and i don't know how good is support because i haven't needed till know. Everything works perfect!
Posted by Fitzroy (18th Jan 2011)
All i can say is that i am a novice trying to create my own web site - If it wasn't for TSO i would still be trying to install various parts - thank you again for your patience , quick answers and advice - would recommend you every time !!!
Posted by James (14th Jan 2011)
Absolutely fantastic service - even into the late hours of the night.
Truly brilliant. You'd be mad not to go with tsoHost!
Posted by Wayne Holliday (12th Jan 2011)
had a problem with CDSYS and answered with in 14 minutes! DAMN they gave the correct info in minutes...
awesome!
http://www.electronscape.co.uk
Posted by Rik Carrier (12th Jan 2011)
Have to say the reviews here are spot on, i have been looking for an affordable, fast and reliable host for sometime now - TSO Host ticks all the boxes!
Within an hour or so our hosting was active and ready to be used!
Perfect hosting at an amazing price!
Thanks again TSO Host.
Rik Carrier
http://www.ThinkCCTVsystems.com
Posted by Sam McCulloch (12th Jan 2011)
I've never received such a consistently good service from any one company. I have received extremely prompt help and support on the two occasions I have requested it, the prices are incredible and the hosting I can't think of a single company to compare the level of service to.
thanks guys!
Posted by Royston (8th Jan 2011)
Well another new year here again. Three years with Tsohost now and nothing but great service from Adam & Darren. If I was to be given £1 for every second that I have been disappointed with the service from them, I would not have enough cash to buy anything from a £1 shop. Great hosting service.
http://www.roythehandyman.co.uk
Posted by Scott Pritchard (6th Jan 2011)
Having always been interested in Web Development, the one thing i struggled to find a decently priced host that had suitable support and features.
Upon discovering TSO by "accident", i'm glad it's one accident i did have. Excellent speed and uptime, i've only ever seen the service go down once, and it was back again a few hours later. Speed and ease of use is second to none. For someone who loves the freedom of experimenting with the web, TSO provides it all.
Having submitted support tickets a few times (purely to request changes to account settings, etc. and NEVER to complain), they've always been answered within 5 minutes! Even submitting one just now at 6 minutes past midnight, it was answered with an email response in under a minute!
TSO truly is a frontrunner in web hosting. Everything is down to a fine art, and this truly is the service the public should demand elsewhere!
Posted by Simon Saunders (5th Jan 2011)
I can only speak from my expereinces so far which are excellent.
All our issues have been dealt with extremly quickly unlike many other who we have used previously.
Simon Saunders
Posted by Monica Worthington (4th Jan 2011)
I work for a web marketing agency and we are in the process of moving all servers to TSOHost (away from 1&1). I have never worked with a hosting company that I was more impressed with, and Darren and Adam have been helpful above and beyond what I would have expected. Thank you so much for your patience and courtesy, both of you - it has been very much appreciated! I can't recommend TSOHost highly enough.
Posted by Tony Hoskins (2nd Jan 2011)
Amazing, these support guys must never sleep or take a holiday!
http://www.railwayana-auctions.com
Posted by Chris Green (1st Jan 2011)
Excellent technical replies to my queries today, even though it's 1st January. Thank you.
Posted by John (30th Dec 2010)
If you ever need some technical assistance there is a very good chance of a reply in under 5 mins from someone who knows exactly what they are talking about and who is very willing to help.
Thumbs up to all at tsohost!
http://www.unusualgifts.co.uk/
Posted by YesCanDo (29th Dec 2010)
From the outstanding pre sales contact to the minute my first support request went in TSOHost has been a breath of fresh air compared to what I am used to from my provider. The professionalism and the Support is second to NONE! Thanks guys.
Regards,
Nathan
Posted by David Radford (27th Dec 2010)
Having previously tried several other web hosts we switched to tsohost a few years ago and have always been delighted by the reliability of the service and the exceptional levels of customer support.
Posted by Tony Hoskins (27th Dec 2010)
Instant help on hand at tsohost. I can't believe I have suffered my previous hosting company for years, with them a ticket raised between 0001 and 2359 would generally take 24 hours to get a response, tsohost has so far taken 5 minutes max on both occassions I have used them. Well done guys!
http://www.railwayana-auctions.com
Posted by Paul Talbot (24th Dec 2010)
I have been with TSOHost for 5 years now and I am still happy with the service. Customer support is second to none, Keep up the good work!
Posted by Darren McCabe (23rd Dec 2010)
I have already submitted a review before, but wanted to once again state how excellent the service is with TSOHost.
I have never yet submitted a support request that hasnt been answered within minutes and answered with clearly and correctly every time.
If your thinking of switching hosts, I doubt you will find service this good anywhere else
Regards
Darren McCabe
Posted by Abs (19th Dec 2010)
After a disaster choosing another hosting provider for our server and having over 2 weeks down time on and off for 1 year, we complained and requested some sort of credit on our account and were told to leave within 7 days, so we contacted tsohost and they came to the rescue with out of this world support, they identified a small glitch on the server we ordered and after 20-30 mins the issue had been resolved, if you want a descent managed server look no further.
Thank you to Adam for his hard work.
Posted by Tom Parnell (19th Dec 2010)
Staggeringly fast. Every single time I have a request or query, it is attended to *literally* within minutes.
As a web designer, I recommend tsohost without hesitation.
http://intellectualhooligan.com
Posted by John Franks (11th Dec 2010)
I have been using the TSO reseller hosting for about a year now. May I say their customer support is exceptional - 24 hours a day. It is 9 o'clock on a Saturday night and TSO have assisted and fixed my problem within 20 minutes of me emailing in. Cannot recommend enough.
Posted by Elliot Beken (7th Dec 2010)
Well were do i start i emailed support and adam mailed back within minuits. although what i asked was not totally related the hosting Adam was a great help. Thanks
http://www.elliotbeken.co.uk:8080
Posted by Shragi Leitner (2nd Dec 2010)
I became a customer of tsohost after reading the many great reviews about them, but time and time again they have proven to myself how great they are, most recently when I deleted my entire site (don't ask me how, it's highly embarrassing). But within a matter of hours it was back up and running.
So if you have come here to read some reviews to help you decide on a host then look no further and sign up today, I guarantee you, that you wouldn’t be disappointed. I can't praise them enough!
Shragi
Posted by Liz Chapple (1st Dec 2010)
Set up a website for my brother in law. Picked tsohost after reading the reviews, and was so impressed I have moved my own website over also. Support is amazing. Thank you!
Posted by Jamie Stephens (30th Nov 2010)
We have been with tsohost for over 3 years. The staff provide excellent and quick support, I would highly recommended tsohost to anyone.
tsohost - Thanks for all your help so far!
Best Regards,
Jamie Stephens
Computers 4u
Posted by David Beckwith (27th Nov 2010)
Having tried a couple of hosting companies before, I can say that, I can highly recomend TSO who have exceeded all my expectations. Not being a real expert means that support is very important to me and TSO support has been really excellent. Many thanks for your help much appreciated!
Posted by Hughie Wilmshurst (25th Nov 2010)
We were recommended TSO by a client of ours, so we used them for our backup service. The time came to look for a new host for our Windows servers so we tried TSO and I cannot fault them - superb service, superb support and a pleasure to deal with.
Posted by Shragi Leitner (24th Nov 2010)
TSOhost don't stop to amaze me with the level of support, and speed that any issue is dealt with! I joined TSO first as a trial after reading the many good reviews but I'm here to stay!
Posted by Colin Irvine (23rd Nov 2010)
I've been with tsohost nearly a year now. They were extremely helpful, and patient, in setting up my website, which has run smoothly ever since. Thoroughly recommended.
Posted by Anna Paziouk (19th Nov 2010)
Adam is great, fast reply, resolving the issue immediately! great service
http://www.prometheusbuild.co.uk
Posted by Ian Solley (18th Nov 2010)
I have had 3 web hosts in the last 6 years and this company beats all of them in price, uptime, and fast support response, HANDS DOWN!
Why would you ever want to go anywhere else?
Posted by Dave Mason (15th Nov 2010)
Used alot of VPS companies in the past and TSO host have to be the best by far. Support is just brilliant. Adam and Darren are happy to help any time of the day or evening. i would give them 10/10 for support, service and pricing.
Posted by Sherie (14th Nov 2010)
I joined tsohost on a rainy Sunday. Not knowing much at all about websites and ftp I managed to get even the first steps wrong. I emailed support and got a reply within minutes. An email or two later and the problem I had was dealt with. Now that is great service. I had plenty of angst about which host to sign up with and I'm glad to find I made a good decision to choose tsohost. I like the fact their homepage is so unpushy and now I find I am impressed by their support as well.
Great work tsohost, thanks,
Sherie
http://www.naturegallery.org.uk
Posted by G Ryan (14th Nov 2010)
I am continually asstounded by the level of service, quality of hosting, support standards and all round value for money that TSO Host provides.
Having used numerous dedicated hosting solutions in the past, I can honestly say that TSOHost are light years ahead in terms of bespoke server solutions, customer service and support. I would have no hesitation in recommending TSOHost to any serious company looking for a professionally managed dedicated hosting solution.
We look forward to building our relationship knowing that TSOhost will provide the high standards we expect.
Thanks once again to the TSOHost Team.
G Ryan
Director
Posted by Ian Glenister (8th Nov 2010)
Really excellent support - highly recommended. I took a year to find a new hosting provider and am extremely pleased I chose TSO.
Posted by Ian Powell (5th Nov 2010)
After reading various reviews about TSO I asked a couple of questions on their forum re the CMS I use regularly - these were answered within minutes, on a Sunday, so that was a good pointer.
I signed up for my account, also buying a domain name, and the whole thing was an absolute breeze. There were no sleazy 'Buy These' extras in the signup process, which I have experienced with other hosts. Within minutes of signing up I was in my CPanel manager, had set up a database and was up and running.
I had an initial query regarding the hooking the database up in a CMS install, but this was due to my familiarity with Plesk over CPanel and its method of assigning premissions for the DB user, so there wasn't anything actually technically wrong. The query was again resolved very quickly, no fuss - and as an aside, I now definitely prefer CPanel over Plesk.
I frequently use MODx content management system, and on TSO platform this has been flawless.
I would thoroughly recommend TSO to anyone. They are friendly, efficient, everything works smoothly - if I could score them higher than 10 would!
Posted by fudianto ciptanegara (4th Nov 2010)
I ve been used tsohost for 1 year. no problem so far.and i am satisfied.But original price for "web hosting", little to high for me.
Maybe good price shown good quality and services..Keep the good job.
Posted by Brian (30th Oct 2010)
I'm a relatively new customer, and being very inexperienced in managing webpages, have already required a lot of support. Every enquiry I have sent has been answered promptly and courteously (and patiently!) and the team have wasted no time in ensuring my issues are dealt with. I'm very impressed, and am glad I listened to the good things I heard about TSOHost.
Posted by Martin Jewiss (29th Oct 2010)
We have used Tsohost for over 18 months now and with the benefit of that experience I can say these guys deserve all the praise they get and more.
Tsohost is simply the best hosting company we have experienced over the past 7 years - and we've seen quite a few, including the "big names". No other hosting company has matched the quality of support offered by Tso. It is first class, with support tickets answers within 5-10 minutes and people willing to get stuck in to the problem rather than find excuses.
The flexibility of the Clustered Grid Hosting is fantastic and has allowed us to move our business forward in a way which we could not have considered before without investing in dedicated servers and an admin.
There have been a couple of downtime periods but problems have been rectified quickly. And regular progress reports allow us to keep our clients reliably informed of the situation. Most importantly, after the downtime Tso have upgraded or modified their system to prevent the same fault occurring again.
Thoroughly recommended to any small business or design agency.
Posted by Evan (29th Oct 2010)
I am new to their web hosting and exchange hosting but If you look for support do not look anywhere else. They have it all.
Posted by Edward Knowles (25th Oct 2010)
I have been with tsohost for many years, I have also dealt with many other hosting providers and I must say the tshost is the best I have come across as there support is extremely good and they really know what they are talking about.
Posted by Kyle Marsh (20th Oct 2010)
Had lots of questions along the way especially when first setting the apple guys website. Adam and the team were on hand to help me out. Also had some extras bolted on seamlessly.
Highly recommend to anyone, best host around.
Kyle Marsh
Director,
www.theappleguys.co.uk
Posted by Ross Morsali (20th Oct 2010)
I write this at 2.30am on a Tuesday night... about 30 minutes ago I sent an email to support, now the the problem is sorted - I've not experienced anything like it.
Great speed of service and friendly advice. This is the second site I have set up in the last 2 months and currently have had no problems at all - in fact the opposite.
I will slowly be migrating my clients sites to tsohost as their hosting packages expire.
Thanks
Posted by Philippa Nicholson (18th Oct 2010)
Just want to thank TSO Support for prompt and reliable assistance. It is especially reassuring when I am working on the edge of my understanding of web hosting.
http://www.nicholsonsolutions.co.uk
Posted by Andrew Sleigh (17th Oct 2010)
Been with TSO a couple of weeks now. So far, excellent setup and support. Better than any other hosting company I've used by far.
Thank you.
Posted by Roger Mepham (13th Oct 2010)
Made my first phone call today after running a site with tsohost for a few months. Very impressed with the speed of answering and the friendly helpful advice given.
Just transferred a domain with no fuss - excellent.
I will be putting all my customer web sites on tsohost from now on!
Posted by Andy Pearson (12th Oct 2010)
We have relied on TSO Host for several years now for a number of clients and our own sites. The quality, speed and personal nature of the support provided is reliably top notch.
Posted by Sirus (8th Oct 2010)
I have used 4 other hosting providers and had a lot of problems in the past.
I don't know all the jargon about making/hosting websites but this company has helped me out more than any other
I now have some nice websites thanks to the help TSO has provided me with
The prices are great and we have never had any downtime
If you are a newbie to hosting your new site, you are in great hands here
Tickets answered in minutes not days, and more help is provided by these guys than any other hosting i know
As a result i will be using this company for years to come
Great work guys, Thanks for the great service
Posted by Oliver Haskell (7th Oct 2010)
I've been a "web host tart" over the years, hopping from one to another because, well, they're all the same, aren't they?
How wrong can you be ... since becoming a TsoHost customer tempted by the grid hosting package, I've been consistently amazed by the speed and quality of response to support tickets. It leaves others - even those "fanatical about support" - way behind; it is simply impressive and gives one a warm fuzzy feeling inside!
I wholeheartedly recommend TsoHost to anyone looking for a truly professional service at, it has to be said, a very reasonable price!
Posted by Tony O'Rourke (7th Oct 2010)
Great friendly service and ultra-fast support. Zero down time so far and they seem quite happy to answer all of my silly questions, even outside office hours. I can highly recommend TSOHost.
Posted by Andy Roberts (7th Oct 2010)
I can thoroughly recommend these guys
http://www.enhancementtechnology.co.uk
http://www.enhancementtechnology.co.uk
Posted by AdamW (6th Oct 2010)
I wasn't sure at first about moving my hosting over to TSO. Was hesitant about many things - the cloud, not running my own server, etc and then had a couple of hiccups on the first couple of sites that made me worry it was going to be a huge mistake.
However both Adam and Darren have been great. Quick to answer support tickets (there were a few) and offer help. Also much patience! I've no idea when they sleep either - I think they must be robots!
Now things have settled down everything is running very smoothly and the combination of the redundant DNS I use and the clustered hosting from TSO work a treat and make me happy
Can't wait to get a couple of web apps live on the system too - which I'm sure it will cope with just fine.
Top stuff chaps! Thanks for the help!
Posted by Declan Brennan (5th Oct 2010)
I can't really fault the service or the price. Any time I have needed support or advice I've had a response within a very reasonable time frame. There has been 0 downtime since I've been with TSO.
Posted by Jeremy M (3rd Oct 2010)
Very quick responses to a couple of problems I have had - neither of them of tsohost's making.
I'm not sure when Adam sleeps..
Recommended.
Posted by Irum Malik (29th Sep 2010)
Tsohost have the best customer services ever.
Their hosting is rock solid at very reasonable prices but the quality and speed of the support is worth the price of admission alone.
Keep up the good work.
Posted by Steve (28th Sep 2010)
Tsohost are quite simply the best hosting provider I've ever used, I am totally amazed by the quality of hosting and support.
The reliability and performance of the websites that I host on their service is fantastic, by far the best I've ever experienced.
The support service is absolutely superb, with knowledgeable, friendly and super quick support.
Top Marks for Tsohost, 10 out of 10.
Posted by Jenny Porteous (27th Sep 2010)
Support is always extremely fast, courteous and never patronising.
Very impressive and much better than other hosts I've dealt with.
Posted by Peter Watts (24th Sep 2010)
Tsohost is run by real people, who answer your emails, understand your needs and make changes when you ask for them. That alone makes them the best host I've dealt with, not to mention the great price, no down time and large traffic handling. Add some servers in USA and Australia and they would get a 10 ;)
Posted by Wayne Holliday (21st Sep 2010)
since being with TSO, i've never experience such SPEED in replies, i work nights so the responses are a little far between, during the day! you get an email 5 minutes later.
Very friendly, extremely quick and know exactly what i needed.
dispite a number of erronious setups on my part!
Thank you guys.
http://www.electronscape.co.uk
Posted by Richard Linington (19th Sep 2010)
I've been with TSO Hosting for about a year. The service provided has been excellent. When I ask a question I usually get a response within minutes.
Everything is very easy with TSO Host!
I would certainly recommend TSO Host!
http://www.researchmethods.co.uk
Posted by Peter (14th Sep 2010)
Just wanted to say thanks for all of your help to date. If I have a question, it is answered within a short time-frame, if I have a problem with my website / package, you resolve it to my satisfaction.
Keep up the good work...
Posted by Matt Crawford (14th Sep 2010)
I had a problem with my email which was probably not even associated with the hosting. Regardless of this, Darren @ TSO started to investigate potential problems and continued to work until the problem was resolved within only an hour or so. Really pleased with this and I'd like to thank you very much. Highly recommended...
Posted by Ayse (11th Sep 2010)
Its worth to try! Very good service and support centre.
I have used it for few of my websites.
http://www.pacific-rentals.com
Posted by Kenneth - Blumoo (9th Sep 2010)
I have been on the look out for a good hosting company for a number of years now. The host I was previously with would take at least 2 days to reply to any matters and the server was extremely unreliable. I own around 25 websites and cannot afford downtime.
Since joining TSO it's been like a dream. In my time the hosting hasn't gone down once, which is great, and it really makes a change. However, the crown jewel for me though is the customer service and response times from TSO. I would give it 10/10. Which would be a first for me because I'm always one to find fault and pick holes in things.
For instance, this morning, my web junior over wrote one of my sites files with a different sites files. I mailed TSO in desperation, got a reply within 5 minutes, and then the whole thing sorted in 10. This is a top service.
I'd recommend TSO to anyone. If you're unhappy with your current host or looking for a host for your websites, go with TSO.
Hassle free hosting with outstanding service.
Thanks very much :)
Posted by Shahzad Ahmed (7th Sep 2010)
Good Day
I just wanted to send an email complimenting tsohost, and specifically Adam, Darren on the outstanding service and support.
No matter what time is i always get a reply in minutes that's what make me happy that i am with reliable company.
Posted by Darren (6th Sep 2010)
Been searching for a decent hosting company for months, and tried 2 aweful ones luckily without too much cost (webhost.uk.net and fasthosts, then found tsohost who are absolutely superb. A couple of teething issues mainly down to me getting used to console and connecting to database, but all questions answered quickly and helpfully.
Customer service is 2nd to none, and price was just amazing.
Would recommend to anyone, and I wouldn't have bothered writing this if I wasn't really impressed.
http://www.pricedropheaven.co.uk
Posted by Dan (3rd Sep 2010)
So far very good! - an email to ask some questions was answered within minutes despite being 11pm! and I wasn't yet a customer!!
Fast domaim and email setup once I signed up. Good features and prices.
A billion times better than the other host I use (easyspace) ir it wasn't for that host's extortionate fees to transfer out from them, I'd move everything over to TSOhost without a doubt.
Keep up the good work!
Posted by Adam Haskell (2nd Sep 2010)
How to say this...?
YES.
I joined TSOHost in January, when my site exceeded the CPU limit of my previous host. Since then, I haven't had a single complaint to make.
Service is incredible, with problems being fixed within minutes instead of hours.
Uptime is excellent, easily over 99.99%
Basically, TSOHost == awesomest host evar.
Now, I wonder if it'll let me rate 11 out of 10...
Posted by Les Ashcroft (2nd Sep 2010)
Once agaain TSOHOST have lived upto their reputaion for being a friendly, helpful and professional outfit. Having started to setup an account late in the day yesterday to having a site setup with SQL and pages all configured within 3 hours is just brilliant. The help from both the phone team and the ticket system through the night was 1st class and delivered professionaly and efficiently. We were recommended to TSOHOST and havent looked back.
will recommend.
Thanks
Les Ashcroft
Technical Director
Electromedia AV LTD
Posted by S Yunus (31st Aug 2010)
i was referred to by a friend to use tsohost for some of my personal blogs. and i have to say, the service is excellent. you send an email and you get a response back in less than 5 minutes. EVEN on a weekend. if that's not good service i dont know what else is.
keep it up tso! you'll be getting more referrals from me! :D
Posted by Robert (28th Aug 2010)
Being honest I was skeptical at first I'd be able to get my site to work correctly due to problems it was having with the hosting but I knew it would be a challenge to get it to work on any host. However after talking to their tech support the problem was resolved and everything is now working great and I couldn't be happier.
Posted by (24th Aug 2010)
I have just switched to TSOhost because my previous hoster did not provide the latest Microsoft features - .NET 4 etc.
Although I am an experienced developer I have done very little web work and so was pretty ignorant about a number of basic things. The response I got to a series of questions, both by email and on the phone, was swift and helpful, enabling me to get up an running pretty quickly.
Posted by Ian Solley (24th Aug 2010)
I have used a number of different web hosts in the last 5 years for all my websites and none match the quality of service, pricing, uptime rates and quick response time that you will get at TSO.
Keep up the good work!
Ian Solley
Posted by Will Shaw (17th Aug 2010)
I recently switched to tsohost and it was totally worth it. Their clustered grid hosting rocks! Support is very fast and efficient. I find their custom hosting panel very easy to use and my sites page loading times have halved.
Highly recommended!
http://www.pedestalfan.org.uk/
Posted by Ricardo Wagemaker (15th Aug 2010)
I have been using tsohost since it was zesthost fro about 5 years now on several domains I have and I have always had fast, accurate and great help from the tsohost support team.
Great thanks and much appreciated for all your help.
Posted by Nic Brisbourne (13th Aug 2010)
Support at TSOHost has been fantastic. I had some problems transferring domain registrations from Bluehost and I got quick, polite and effective assistance having left a ticket.
This experience matches my previous ones. Support at TSOHost is top notch.
http://www.theequitykicker.com
Posted by (12th Aug 2010)
TSO Host provide great quality hosting. We have a number of commercial web sites, and there never appears to be any problem with page loading times or server downtime.
http://www.carhirefaroairport.com
Posted by Roy Sturgeon (12th Aug 2010)
Sleep better at night! Go with TSO Host!
Posted by David Anderson (10th Aug 2010)
Absolutely great customer service. Always quick to reply and resolve issues even when the majority of the time it has been due to my error.
The response times are superb and their round the clock support is even better, especially when you most need it, ie in the early hours when you just want to get something finished!
Posted by Stuart (7th Aug 2010)
As a newcomer to TSO Host I can say that the online support system is very good - answers within a few minutes and full information given. This is rather better than a number of hosting providers I could mention!
http://www.navigatedservices.co.uk
Posted by Jay (7th Aug 2010)
I began hosting my first and now hugely popular and successful website EverythingPlayStation with TsoHost back in February.
TsoHost has provided me with wonderful, quick, around the clock support, 7 days a week when I need it. The team are immensely helpful and polite and prices are unbeatable!
Great work guys! Keep it up!
10/10
http://www.everythingplaystation.com/
Posted by Richard Newton (6th Aug 2010)
TSOhost made making a move from a previous host very simple indeed!
I didn't have to wait more than a few minutes for a reply to any of my many support questions.
Great work guys!
Posted by Max bayliss (6th Aug 2010)
Started using TSO in a company i was working for. a year later i have started my own web design company and have used TSO host for my site and recomend it to all customers. i hope they can keep up the good work.
http://www.spiderdesignbristol.co.uk
Posted by Dennis Weidner (6th Aug 2010)
Excellent eMail assistance. Very quick and easy to follow instructions.
I am very pleased with the tsohost service overrall. Outages are very rare and the pages snap up very quickly.
Great service and a modest price.
Dennis Weidner
Posted by Roger Wilson (4th Aug 2010)
As allways nothing seems to much trouble for these guys........a great asset to any company.
Posted by BJH Technologies (3rd Aug 2010)
Since joining TSO Host I have been nothing but impressed with the level of service and the quality of the product.
The fact that TSO offered the cheapest windows hosting package I could find and supporting all of the latest technologies makes it even better.
I couldn't recommend TSO enough!
http://www.bjhtechnologies.co.uk
Posted by Darrell Drury (2nd Aug 2010)
I am really impressed by TSOhost. For me they have good packages with fast, solid support for a small price. The cpanel is easy to use but does come with instructions.
I have had a couple of small problems but these have been resolved fast and efficiently.
Once my other webhost account comes up for renewal I shall be looking to transfer it to TSOhost.
Posted by Ivar (2nd Aug 2010)
The Support they offer is extremely FAST and prices here are good! :) I recommend these guys for sure!! I have had no problem they can't solve! =)
Posted by Chris Hand (30th Jul 2010)
Bloody brilliant - out and out the best isp I've used fro hosting services - the cloud hosting is amazing.
Posted by James Beadell (30th Jul 2010)
I am fairly new hosting and have found TSO very helpful indeed. The products and site are easy to use and there's always information at hand to help you through the process. If you get really stuck there's also a real person at the end of the phone to get you through. Hihgly recommended
Posted by Guy (28th Jul 2010)
Outstanding service. Concise, clear instructions and super-fast to respond. Highly recommended
http://www.dreamweavephotography.co.uk
Posted by Rich Gee (28th Jul 2010)
I wanted to set up a portfolio website for my graphic design work and I had hosting that wouldn't give me full features.
I signed up to TSOhost and my webspace was open and domain transferred straight away.
The service is reliable, easy to use and very good value.
Highly Recommended! Thanks.
Posted by Tionghoa Web Admin (23rd Jul 2010)
The best shared hosting provider for my website.
Excellent, stable and reliable server, with fast and prompt support. And the price is very competitive.
Highly recommended !
Posted by Jason Steptoe (20th Jul 2010)
Very happy with the service you guys offer, very quick at replying to your support tickets. Happy to recommend.
Posted by Duncan Morley (15th Jul 2010)
The hosting and support is absolutely superb. By far the best I've ever experienced. I could not recommend these guys enough. So quick and know what they are talking about. Brilliant!
Posted by Roger (11th Jul 2010)
A Great service guys, after having grief of one of your competitors I decided to move one of my sites..........and I have to say the transition was not a problem, I will be moving more over as the hosting is due.
Posted by Richard A (8th Jul 2010)
Excellent and fast setup.
Super fast helpful support.
Great value.
It just works!
http://www.hyphenatedesign.com
Posted by The Web Admin Team (7th Jul 2010)
Brilliant service, strongly recommend these guys - we'll be with them for years!
Posted by Forces Fit (3rd Jul 2010)
These guys are absolutely top drawer, we have had to be quite demanding due to some early version site failings. We have been provided with great support, patience and advice in maintaining and hosting our site. Great job TSO.
Kevin
Posted by Al (2nd Jul 2010)
Always found them very helpful and fast to respond either by phone or ticket.
Great team
Many thanks
Posted by Malcolm Loades (30th Jun 2010)
Incredibly fast support, superb feature set and an uptime guarantee I've never been able to claim on. (If gradwell, my previous supposedly very competent hosting company, had offered the same guarantee their service would have been free for the past 9 months!). I honestly can't think of any aspect of the tsohost service or support which does not warrant a rating of 10. Well done tsohost, you're the best. Thank you.
http://www.loades.net/megabusblog
Posted by David Pickavance (29th Jun 2010)
The support from tsohost has been far better than expected and certainly not in line with most other service centres. The phone is answered very quickly (less than 1 min in all my experiences).
The person on the other end is technical and has answered my question in minutes.
Also - they come across in a 'happy to help' type approach.
How refreshing - highly recommend you give them a try.
Dave Pick
http://www.funkyjellybean.co.uk
Posted by Joseph Gwynne (29th Jun 2010)
Having been with TSOHost for a few months now after moving from a provider that caused me a lot of greef (offering unlimited this and that) but being unble to deliver.
TSOhost's clustered package(with reseller add-on) seemed a bit expensive but you get what you pay for. They respond within 15 mins EVERY TIME!, They know what there on about and are always helpful.
Bundle that with the large amount of space the clustered platform offers and the performance you get.
why go anywhere else?
joe
Posted by Leah Abusow (28th Jun 2010)
I HIGHLY recommend these guys. Their customer service and support is second to none, which to me was the most important factor when choosing a hosting company, as I am not the most technical minded person, to say the least! I was wary about changing hosting company even though I was very unhappy with my previous provider, but I am very glad that I did! Thank you very much!!
http://www.fingerprintdesign.net
Posted by Andy Murphya (28th Jun 2010)
A great product offering all round - and those products backed up by truly exceptional service - extremely speedy and helpful - a winning combination! Thank you.
http://www.allcalabriaproperty.com
Posted by Tony newman (27th Jun 2010)
These guys are number one, very helpful and no problem is too much even when the problem is not on the server.
http://www.buyblindsdirect.co.uk
Posted by John (24th Jun 2010)
If you want a UK host who offers extremely competitive prices, dependable support and great value for money then chose Tsohost.
Support tickets answered in literally minutes, nice easy interface that is easy to use and navigate.
Really pleased I chose Tsohost for my hosting.
http://www.hottubholiday.co.uk/
Posted by Harry Hopwood (20th Jun 2010)
Hey, all i had to do is change some settings INSTANT HOSTING ACTIVATION thanks a lot tsohost best hosting service i have ever had and they are happy to help what ever the time, Uploading and website speed VERY FAST i highly reccomend tsohost A++++
Posted by Sarunas Zableckis (20th Jun 2010)
great service! resolved issue on Saturday night!
Posted by Lee Jackson (18th Jun 2010)
We moved over to a TSO hybrid server from fasthosts as the server was unreliable. So glad we did. Not only is the server a lot more reliable, the support is excellent too, very swift! We had a few teething problems initially with it being a hybrid server and our site using both PHP & ASP, however the support team did all they could to help, in real-time, and now everything works as it should! Thanks Guys!
Posted by Richard Jocelyn (16th Jun 2010)
I have a client in Kenya who hosts with redjelly on the TSO platform, they had a problem with recieiving email from a 3rd party.
The issue was noting to do with my clients email setup, but the TSO support team still provided diagnostic information and a level of support which enabled the 3rd party issue to be resolved.
Outstanding!!
I have been with TSO for over a year and can not fault them in terms of support or value for money.
I can not recommend them enough.
Richard
Posted by Mohammed Lakha (15th Jun 2010)
TSO Host have provided me with a service that is second to none. Everytime I encounter an issue in regards to one of my sites, both Adam & Darren are more than happy to lend a helping hand no matter what time of day.
I have recommended and will continue to recommend TSO Host to anyone and everyone. Excellent service, outrageously good uptime and utmost happiness.
Thank you TSO Host.
Posted by Jay (14th Jun 2010)
Was recommended to use TSO Host from a colleague, cant say I am disappointed at all - performance and support is great!
http://www.bloomingorgeousflowers.co.uk/
Posted by Mrs S Rimmer (9th Jun 2010)
Thanks to Support for the help given, it was quick and very helpful, they went out of their way to help.
http://www.wheresallthedirtywomen.com
Posted by Harry (31st May 2010)
When looking for a new web host, Tsohost came up again and again, with great reviews. Adam and Darren helped me out with the many questions I had about the service, and I really had a lot of hope in the service.
After signing up, I can safely say that it their service is great, with quick support ticket replies, and really quick servers.
I would really recommend them, as they are the best hosts I have ever dealt with!
Posted by Joe (26th May 2010)
i moved to TSO host's Clustered Grid Platform from another provider offering "unlimited" services however the other provider (not mentioning their name!) failed to deliver. frequent downtime, poor customer service (I was fobbed off big time!). However moving to TSO Host is a breath of fresh air.
if you ask them something they respond honestly!
the uptime on the clustered grid hosting is awsome so far (less than a month here, however my previous provider had much downtime in less than a month)
They respond to E-mails Rapidly (i've never waited over 15 mins for a response, even at 22:30)
So my opinion is if they show it on their site they do deliver when you hand over the cash! (not like other hosts!)
so sign up!
BTW, i am not a paid TSOhost sales rep just a happy customer! and i can be contacted at my website's URL for confirmation of this testimonai/review
joe
Posted by Luke Fellows (26th May 2010)
I was previously a Dreamhost customer and found their services rather sketchy and unreliable.
I switched to tsohost after a recommendation on a message board, I was very impressed with the system straight away.
Ordered the clustered hosting and have been impressed by the lightning fast speed, customer services have been great and best of all, it's cheap!
I put so much faith into tsohost that I am now hosting my employer's website there without any hiccups so far.
I'm currently considering becoming a reseller.
Posted by Matt May (23rd May 2010)
I was a bit worried about moving one of my commercial websites to a new hosting company, however I experienced no problems with the move.
The tsohost guys provide excellent and rapid technical support, and I would not hesitate to recommend them as a web-hosting company.
Posted by robbie2 (20th May 2010)
Have now contacted them three times and on all occasions found them super quick and helpful. If only more companies were like this!!!
Posted by Phil Spencer (9th May 2010)
fast response (sales & support)
and knowledgeable too.
good options of modules etc you can install.
good cost per year. would recommend
Posted by Darren McCabe (6th May 2010)
TSOHost are a rare-ity in this day and age, with excellent customer service, pricing to suit the pocket and 100% reliability.
Could not recommend enough,
Posted by Ian Holmes (29th Apr 2010)
My company has a 1and1 account for our business sites and I wanted to move my personal domain away from the control of the company (and 1and1's dreadful service).
I spent some time researching the move as doing it more than once was not what I wanted. TSO came up time and again as being good value and good service.
I have to say that I have never experienced service like this and doubt that anyone could offer better.
I pay £2.99/month but receive a level of service I don't get from our £25/month 1 and 1 account.
Stunning. I know I made the right choice.
Posted by Dave (27th Apr 2010)
Very affordable, highly reliable with prompt professional support.
You simply couldn't ask for more, outstanding!
http://www.etabetapi-guild.com
Posted by Michael Hill (27th Apr 2010)
Was recommended TSOHOST by a friend so we made the switch.
Faster then most other servers, reliable, extremely helpful staff who were on hand to help me during the switch over, and excellent prices.
10 out of 10 for me.
http://www.all-carsonline.co.uk
Posted by Shuna Beckett (27th Apr 2010)
I am extremely happy with the service that I have received so far with Tsohost. I am a 'technophobe' and I transferred over from another domain host last friday and since then have send approximately 10 email messages to the support team asking for explanations and clarification on just about every step of the process! I always received a response within minutes (sometimes seconds!) giving me clear instructions. Normally I would freak out (it's a different language to me!) but I was able to follow the instructions and now everything seems to be working fine. I think they went well beyond the call of duty by explaining how to set up Windows Live and trying to find out what the problem was with my outgoing messages. The price is extremely good value for money (particularly as I think most of it has been spent on me in labour over the past few days!)and already exceeds my last host ten-fold. I only felt it fair to spend time on writing such a glowing review. Thanks to Darren and Adam (and anyone else from support team) for your patience with me!
http://www.squarecirclearts.co.uk
Posted by Adam (25th Apr 2010)
A after 2 years of being a customer I am always impressed with the service you offer, always prompt, polite, helpful and human. So many automated systems make this a refreshing change these days. Will continue to recommend you and your services. Thank you.
Posted by John Ed (25th Apr 2010)
Excellent Help and Support. Very fast and responsive.
http://www.apc-wholesale-silver-jewellery.co.uk
Posted by Gareth (25th Apr 2010)
Hands down the best host i've ever used!
Posted by Jordan (19th Apr 2010)
Amazing. I've only been with them for one day they have been great with helping me set up my DNS and pages. A great first impression and I'm sure it will be just as great in the future.
Posted by Maureen (19th Apr 2010)
I have been with TSO less than a month but have to say so far they have been very helpful. Especially as I know next to nothing about the technical side of websites. They helped me to set up and transfer my Wordpress site very quickly which was appreciated! The rating will hopefully go up as I get to see more about TSO and what they can do. really low cost for the support you get though.
http://www.allaboutmyfuture.com
Posted by Allan Kissack (17th Apr 2010)
A very smooth transition to tsohost with thanks to a well designed control panel and first class (and very quick) support assitance.
Some nice features, such as boxtrapper, couldnt see it mentioned before signing up, but seems like a very useful spam defense tool. I Like the simple backup too. Still exploring many other areas, but after a week of coming across tsohosts (from other recommendations) I would have no hesitation in also recommending them.
--
Allan
Posted by (14th Apr 2010)
I can't fault them. I have been with many many hosts before. I love that they are honest by telling you exactly what you get. I have been on an unlimited package with another host and they were terrible!
Support has been excellent. Possibly one of the fastest shared accounts I have had.
So far so good! I hope it remains this way, as my previous host started off well and then just failed epically!
Posted by (14th Apr 2010)
I can't fault them. I have been with many many hosts before. I love that they are honest by telling you exactly what you get. I have been on an unlimited package with another host and they were terrible!
Support has been excellent. Possibly one of the fastest shared accounts I have had.
So far so good! I hope it remains this way, as my previous host started off well and then just failed epically!
Posted by Russell Underwood (7th Apr 2010)
Great company and excellent customer service.
Would recommend to anyone looking for a decent priced hosting package.
Posted by Tony (6th Apr 2010)
Best hosting company I have ever worked with - support is the very very best -
I would recommend them to anyone.
These guys are the real deal - the business
You have seen the rest - Now join and use the Best
12 out of 10
Posted by John (5th Apr 2010)
Previously had dreamhost account, was happy with that untill it came to pay again and they tried to charge me £200 per year on a shared account that cost £50 a year the first year.
Did some research, went with TSOHOST.
Only used it for webmail and small hosting (under 5mb) so far, about to ramp this up and see.
So far their support has been phenominal and I really would recommend use.
cost £5 a month.
Posted by Craig Churm (2nd Apr 2010)
Fantastic! thats all i can say about them. Quick to respond & very helpful. Dug me out of many holes most of which we caused including a cocked up exchange server... these guys must have the patience of saints with some of the stuff they get thrown at them! 10 out of 10 doesnt do them justice!
Posted by Pete (25th Mar 2010)
There are times when I have driven them up the wall. I have often thought to myself that I was wasting their time but despite all of that and throughout they have done all they can to help me. Whilst some times I feel the responses of some are a bit sharp and abrupt others take a more gentler tone. I have sent mails at silly o clock and got a response. In all they are the best I have been with and although I have added more services and then failed and had to have them removed I plan to stay with them for as long as they are around. Which is clear to see will be like forever.
Posted by Tom (24th Mar 2010)
Always extremely prompt and helpful with support queries.
http://www.framesoftware.co.uk
Posted by calvin crane (23rd Mar 2010)
I left it about a good 3 weeks to really check the performance of the site http://landed.at a travel and tour website which is monitored using web ceo I don't know how good webceo is but with godaddy the previous company it was bad. And I had also gotten used to their bad service which resulted in hold ups (the final straw was non IMAP email support). Well from 3/10 I now get 7/10 for that performance score. I was unsure at first how fast the servers were as I was getting very bad administration lag in my firefox. There are some issues with firefox and much is written on the web how to speed it back up, I ended up having to uninstall and reinstall it was in such a state on my machine. The point being I put these guys through it trying to nail down issues and they ran checks and set up some cool things to speed up the site things which ultimately goes beyond the call of most support. They have never appeared tired of support which is nice when one is stressed oneself and they are always helpful. In the end it was issues with my system and I am very happy with the service / support. I look forward to migrating across all of my websites to these guys, I cannot vouch for the domain name services offered and I was not really loving either of the email clients as standard, but obviously one can use ones own anyway.
Posted by Ian (21st Mar 2010)
I have been with TsoHost since 2005, having a brief gap inbetween, when I went back to TsoHost, I cannot understand why I left in the first place. Excellent support, not had any downtime yet, and very quick to respond to tickets :)
Posted by Matthew Gaunt (19th Mar 2010)
TSOHost.co.uk are fantastic. Can't recommend them enough.
Support is quick and always useful, never noticed my site go down and it's with-standing my developing needs.
Posted by Dr Bhupendra Bhatt (19th Mar 2010)
I am very pleased with tsohost. Most of the time everything works well. On the odd occassion when I have needed to get support, their service is prompt.
Can't complain. I shall stick with them.
Posted by Craig (18th Mar 2010)
Ran into a few set up problems (all down to my ignorance) and these people sorted me out in minutes. Have two sites and both are up and running smoothly.
Fantastic service thanks a lot.
http://www.communityconstructionproject.com
Posted by Terence Kearey (14th Mar 2010)
The answer to each of my questions has been prompt and well formed. It is a relief for someone who is an almost total beginner to be able to rely on such a good service. Thank you. I hope I don't blot my copybook.
http://www.openwindowslearning.co.uk
Posted by Andrew (12th Mar 2010)
Love TSOHOST.. Fast, packed full of features and cheap.
Posted by Roland (12th Mar 2010)
I recently enabled MS Outlook 2007 client to work with MS Exchange 2007 supplied by tsohost. I encountered a small glitch in the set-up and needed to contact tsohost support for assistance. I phoned tsohost contact number and was immediately connected to their support, who dealt with my problem in very efficient, calm and polite manner. I have spoken to tsohost on three occasions: to enquire about their Exchange 2007 service, to purchase the product, and to resolve the small glitch. On all occasions they have been fast, informative, and very easy to do business with. I am very please with the product and also the excellent service. I have confidence in tsohost and could recommend their services.
Posted by Roland (12th Mar 2010)
I recently enabled MS Outlook 2007 client to work with MS Exchange 2007 supplied by tsohost. I encountered a small glitch in the set-up and needed to contact tsohost support for assistance. I phoned tsohost contact number and was immediately connected to their support, who dealt with my problem in very efficient, calm and polite manner. I have spoken to tsohost on three occasions: to enquire about their Exchange 2007 service, to purchase the product, and to resolve the small glitch. On all occasions they have been fast, informative, and very easy to do business with. I am very please with the product and also the excellent service. I have confidence in tsohost and could recommend their services.
Posted by Monica (11th Mar 2010)
I can't say enough about TSOhost. Their service and technical support have been excellent, and they've been both responsive and patient through my endless questions. They've really gone above and beyond for our company, and we're recommending TSOhost for all of our customers. All our new Magento ecommerce sites are hosted with TSOhost, as we've been very impressed. Thanks guys again for all of the help and support!
Posted by George Poulson (10th Mar 2010)
Very, very impressed.
Absolutely excellent support - I've never found any hosting company with such a speedy and efficient response to problem tickets and such friendly service.
Posted by David Smith (9th Mar 2010)
Amazingly quick support response. My previous hosting company used to take 12 hours to respond to anything, with tsohost I got my first reply after 15 minutes and after a quick exchange to sort out the details the change I wanted was made 35 minutes after the initial request.
Posted by Colin (8th Mar 2010)
Wow, what a refreshing change from my previous host!
Was having a hard time trying to find a new host, but cottoned on to tsohost via word of mouth and the overclockers forums.
On the surface they're pretty standard fare, but what doesn't show until you join is the level of support:
The availability and support from tsohost is just stunning; I've sent e-mails at really evil times (Midnight. On a Weekend :O) and still gotten a reply literally a few minutes later!
This was a shock for me, compared to my previous host (Everything took at least a day, even changes needed to be authorized by *fax or post*?!)
Both put up with my stupid noob questions with good grace and reassuring advice, which makes all the difference when there're unforeseen problems. (For fellow noobs, remember: Unlock the domain AND remove the privacy protection before starting a transfer!)
My only worry is I secretly fear Darren and Adam are really robots since they never appear to sleep!! XD
Posted by William Ashton (7th Mar 2010)
Adam and Darren at TSOhost are the most helpful people you could need when stuck with problems to do with hosting, they offer a great service at a more than reasonable rate and will respond to any query within minutes.
Posted by robin evans (3rd Mar 2010)
Great service, the guys are always helpful and willing to assist.
Keep up the good work
robin evans
http://www.skyware-meetings.com
Posted by Alan Kiddell (2nd Mar 2010)
Although documentation and knowledge base are lacking I have found the support response times to be very impressive.
Posted by Ian (1st Mar 2010)
If you've been with other hosts, you'll probably agree that support can make or break a host. tsohost has the best support i've known outside of rackspace, and thats a great deal more expensive!
Posted by Albert (1st Mar 2010)
I've been with tsohost for just over a year now.
Previously I was with Lycos.
The difference really shows!
tsohost are amazingly quick to answer any queries from both those who know little, like me, to those who need advanced help.
No matter what the problem, the guys at tsohost are there to solve it promptly and do it in the friendliest manner.
Posted by Brett Williams (26th Feb 2010)
I have had a few problems getting the website to work, but the guys have solved the problems straight away or responded very quickly.
http://www.shinethroughwithsparklinginspirations.co.uk
Posted by Nick Taylor (26th Feb 2010)
Similar story to others below.
I had never heard of tsohost previously and only dealt with 'larger' hosting companies - and paid handsomnly for the privelege.
In the couple of months that I've been with tsohost I can honestly say that I have always been absolutely delighted with both the speed and quality of support responses that I have made.
I run a Magento shop (see URL below) and whilst being technically natured I actually know little about adminstering linux, MySQL etc. This doesn't matter. Adam and Darren at tsohost take the pain away and are an absolute delight to have available to me.
If nothing changes then I'll be a customer for life, that's for sure....
Nick Taylor
http://www.simplygiftideas.co.uk
http://www.simplygiftideas.co.uk
Posted by Nick Taylor (26th Feb 2010)
Similar story to others below.
I had never heard of tsohost previously and only dealt with 'larger' hosting companies - and paid handsomnly for the privelege.
In the couple of months that I've been with tsohost I can honestly say that I have always been absolutely delighted with both the speed and quality of support responses that I have made.
I run a Magento shop (see URL below) and whilst being technically natured I actually know little about adminstering linux, MySQL etc. This doesn't matter. Adam and Darren at tsohost take the pain away and are an absolute delight to have available to me.
If nothing changes then I'll be a customer for life, that's for sure....
Nick Taylor
http://www.simplygiftideas.co.uk
http://www.simplygiftideas.co.uk
Posted by VITO LATERZA (25th Feb 2010)
I've been with tsohost (previous Zesthost) since 2005 and can still recommend them to everyone who needs a good and professional hosting provider with an excellent support team.... always available and providing good and quick solutions!!
Posted by Steve Rogers (22nd Feb 2010)
Recently moved to tsohost. Excellent pre and post sales support, even on a Sunday. email hosting moved over and up and running within 30 minutes. Great job so far.
Posted by Tony (20th Feb 2010)
I have been with other hosts and i can honestly say the guys at Tsohost are simply the BEST as they will try and help you even when it has nothing to do with the server side of things.
Their customer care is first class which speaks volumes as to how they run their business, keep up the great work guys and anybody who is thinking of given these guys a try, sign up now as i am sure you will not regret that decision, as it the best i have made.
http://www.buyblindsdirect.co.uk
Posted by Ian Soley (19th Feb 2010)
I had enough of down time with Hostway. I moved to United Hosting - Nightmare!
A week later I moved to TSO - and I can genuinely say that they are the most competitively priced, efficient, friendly web host you could ever hope to find. A real internet gem with quick response time.
Posted by Tom Sinclair (16th Feb 2010)
Outstanding to say the least, in both servers and support.
Posted by Maxwell Noton (15th Feb 2010)
The speed of response to request for help from your support staff was amazing. However it was perhaps too quick because I am not sure they thought about my difficulty carefully before replying.
I was having difficulty in getting the correct combination of IP address and port number to access a MySQL database from my website. I was not given the information unambiguously in four separate replies. However, I think the fault lies in the Tsohost website dealing with the MySQL type database.
Posted by Deals Uncovered (15th Feb 2010)
Finding a new host can be a headache there is
just so much choice. Even narrowing your choice down to a shortlist can
be difficult once you start looking into reviews and comparing the packages different
hosting companies offers, there always seems to be a compromise somewhere be it
on price, service levels or spec / levels…or so I thought until I found
Tsohost.
Having a reliable and dependable host is extremely
important and Tsohost seem to understand just how important…emails (from
my own personal experience) are answered in literally a few minutes (which is
so reassuring) and the Tsohost forum seems to be constantly patrolled by very knowledgeable Tsohost staff. Only fear with Tsohost is that they’ll get too big and service levels will drop if everyone cottons on to what a great hosting provider they are.
If you want a UK host who offers extremely
competitive prices, dependable support and great value for money then chose Tsohost.
http://www.dealsuncovered.co.uk
Posted by Rob (14th Feb 2010)
Can't fault tsohost at all. Apart from their fast hosting and intuitive control panel (I'm using their clustered hosting) I'm most impressed by their support.
Email Support: alwasy get a reply within 10 mins - have never had to wait longer. To my surprise I even got replies when working late (2am) one night, again within 10 mins.
Telephone Support: Never had to wait on hold ever. It's nice being able to speak to people who obviously know what they're talking about and can get any issues sorted very fast.
I had to deal with a lot of hosting companies over the last year - some good, awful and medicure - I won't name and shame, but some are quite big and well known uk hosting companies. Tsohost are definately the best I used.
I use tsohost for several of my personal sites and last year transferred a great deal of my companies websites to tsohost, which is one of the first decisions I made at my new job - away from a nasty host in Amercia.
I also pimp tsohost on the OCuK forums every chance I get ;)
http://www.web-design-talk.co.uk
Posted by Lee Fortis (13th Feb 2010)
Had an issue where my ip ended up on the blocked list due to password input errors, only managed to work out that was the issue late this evening.
Email support at 23:35PM, and by 23:39PM i had an email from Adam, and my access reinstated.
Cannot believe how fast that was, and on a friday night also.
thanks Adam
http://www.airsoft-direct.co.uk
Posted by Lee Fortis (13th Feb 2010)
Had an issue where my ip ended up on the blocked list due to password input errors, only managed to work out that was the issue late this evening.
Email support at 23:35PM, and by 23:39PM i had an email from Adam, and my access reinstated.
Cannot believe how fast that was, and on a friday night also.
thanks Adam
http://www.airsoft-direct.co.uk
Posted by essayzone.co.uk (12th Feb 2010)
Thank you for a 1st rate service. 10/10
Your hosting is fast, professional and reliable.
In over 1 year my sites have been down literally just 15-20 minutes a couple of times. Which to me is very good.
I use software to track any downtime and week after week my sites are up and working 100% of the time.
As a new web developer I honestly don't have any experience of other hosting companies, but hearing the bad reviews about other hosts I can definitely recommend.
So good I don't really think a lot about who my hosting company is, most of the time!
Many thanks.
Posted by Lee (12th Feb 2010)
I have been with two other hosting companies in the past and they just don't compare to tsohost. I had never heard of tsohost and was very cautious but it was the best decision I made. Why? Because with my previous two hosts, I had to pester the support teams to fix things which we’re just not working in the control panels. Here, the control panel works fantastically, webmail and file manager are the best you will ever see, I promise! Also, things like Isapi Rewrite can be installed from the control panel, not with other hosts. Both Linux and Windows OS can be used from one control panel…in fact the list goes on and on.
I have only needed support once and my issue was attended to immediately and swiftly fixed. I have never been up and running so quickly in all my years working with hosting companies.
They are a small team here which means they work closely together and care about the support they provide. Do not be put off by the very low price!
http://www.businessgalore.co.uk
Posted by John (11th Feb 2010)
I am very, very impressed with the support I have received from TSO.
The guys really know their stuff and always resolve any issues very quickly. For once dealing with support is a pleasure.
Would highly recommend.
Posted by Pete (9th Feb 2010)
I use my service for storing personal files and as a file dump for my family to get videos and pics of their children via a gallery. Tsohost are the best I have been with several large providers who give you a silly amount of resources for pennies. Never a good idea. Darren has been awesome at support. I am about to upgrade to the Clustered product to help support them even though I may not use it all. I love c panel it's for me the best control panel in the world.
Tsohost - anyone else is playdoh!
Posted by Keith A. Lees (6th Feb 2010)
I have just recently taken the plunge and moved hosting company, something that has very defiantly not been done on a whim! I have spent months looking at alternatives and finally chose TSO. As an IT Director, this has to be one of the best decisions I have ever made. The transition was made so easy by the staff, in particular Adam and Darren. I have nothing but praise for this company and wish that all of my other IT suppliers would take a leaf from their book. I never make a recommendation of service, but in the case of TSO I will make an exception. If you are still looking and pondering, ponder no more, these guys are so helpful.
Well done guys.
Posted by Sally Underwood (3rd Feb 2010)
Fantastic quick support on a Friday evening! Fixed my problem - thank-you.
Posted by Tionghoa Culture Club (3rd Feb 2010)
I really been very impressed with the server and support provided by Tsohost.
Server fast and reliable. Support answer my tickets very fast and prompt.
In simple word: excellent.
Posted by ken finlay (2nd Feb 2010)
i cant reconmend this team enough,they are brilliant,i am a newbe and get stuck a lot of the time,they help me fix things i have messed up.as said before the teams replys to emails is like instant messaging,not like other firms you send messages to(2-3 days if they even bother) hosting is spot on as well,thank you tsohosting and a special thank you to adam and darren
BTW i dont work for this company or getting payed for this honest review
Posted by John Richmond (2nd Feb 2010)
Tsohost are the cheapest and by far the best internet service provider we have used in 10 years. The support when we have needed it both setting up and a couple of times during the first year has been immediate both on the phone and through the ticket system. I would recommend them to anybody
http://www.apollohousewares.co.uk
Posted by Colin Hughes (29th Jan 2010)
Having used TSO for a couple of years now I can only offer the absolute maximum praise for these guys.
Support, not that it is needed much, is as fast as I have ever experienced with support ticketing almost like instant messaging :)
Servers are very fast and always kept up to date with the latest builds.
I am sure I could not have done better by a web host for the variety of sites that they host for me. Certainly very very good value for money.
In a nutshell TSO Host just "Brilliant"
Thanks Guys
Regards
Colin
http://www.agentinspain.com and others
Posted by Anthony Taylor (22nd Jan 2010)
I really been very impressed with the support provided by Tsohost.
Everytime I have a problem they always respond within minutes (sometimes seconds, i'm serious!) and go the extra mile to help out.
Special shout out to Adam who has rescued me many tmes after i've made a schoolboy error - Have a virtual beer from me :)
http://www.everything-car-boot.co.uk
Posted by Colin Porteous (20th Jan 2010)
Support is second to none
Problems solved quickly
Thoroughly reccomend this company
Posted by James Wilmington (19th Jan 2010)
TSO Host is singularly the best hosting company I have ever dealt with. Larger companies loose customers in 'the system', and service is non-personal. With TSO that is all totally different.
I will always recommend TSO to anyone asking for advice on hosting.
The support they provide is quick, knowledgeable, efficient and polite.
Thank you TSO for taking the worry out of dedicated server packages.
Posted by Martin Kelly (14th Jan 2010)
I don't know what to say about tsohost - they are absolutely fantastic. While my site is in the very early stages of development, they have been utterly fantastic in troubleshooting a wealth of issues with database setup, Silverlight, and WCF services on their Pro package.
They really are the best, not to mention extraordinarily good value.
I can't praise them enough or recommend them highly enough. Thanks for all the help guys.
Posted by First Bathrooms (13th Jan 2010)
A massively refreshing change to hosting. Real people who bend over backwards to help as much as they can.
http://www.firstbathrooms.co.uk
Posted by barry hodges (11th Jan 2010)
I think the service I have had from TSO Host has been excellent. In my experience the replies are very quick and to the point. I certainly would recommend you to anybody who asked me for a company to host their site.
If I had one small issue it would be that, (as a computer numbskull, it would be easier for some answers to be given in non computer speak.
That said I still give you 10 out of ten for service.
http://www.bordersbedsandshrubberies.co.uk
Posted by Matt Bisogno (11th Jan 2010)
I have been using the clustered hosting service with tsohost for around nine months now, and it is a class apart from other services I have previously used.
The value for money is unbelievably good; and, the customer service is exceptional - very fast, courteous, and unfailingly solves my problems.
If you're looking for a reliable, affordable UK-based hosting service, stop looking!
I'd give them 11 out of 10 if I could.
Matt
www.geegeez.co.uk
Posted by John Ed (8th Jan 2010)
Excellent and very expert customer support. Very impressive.
http://www.wholesale-silver-jewellery.co.uk
Posted by Kelvin Cushman (1st Jan 2010)
My experience with other hosting companies hasn’t been let’s say pleasurable, crap support shit loading time and sites just vanishing on me
Since I found TSO Host this has all changed this company I would give 10/10 for support 10/10 for speed 10/10 for price keep it up guys wicked service 100% A++++
Thanks
Kelvin C
Posted by leg ulcer (30th Dec 2009)
I have used a few companies in the past and have had to use their submit tickets systems. Usually I would have to wait either a few hours to a few days to get an issue resolved.
I needed to get my cpanel password (as for some reason it wasnt working) investigated and it was sorted VERY quickly! My first ticket was logged 30 Dec 2009 02:24 PM and reply which made it work was posted 30 Dec 2009 02:37 PM!
13 minutes, must be a record! :)
Posted by Martin Kelly (29th Dec 2009)
I can't recommend tsohost highly enough. Setup was entirely painless, and the speed and excellence of support has been fantastic.
Well done guys, keep up the good work!
http://www.cellgenetic.com/CellGenetic.aspx
Posted by Martin Kelly (29th Dec 2009)
I can't recommend tsohost highly enough. Setup was entirely painless, and the speed and excellence of support has been fantastic.
Well done guys, keep up the good work!
http://www.cellgenetic.com/CellGenetic.aspx
Posted by Andrew Bate (27th Dec 2009)
I've been with tsohost I couple of years now and am really happy with the service. I've never had a problem with the service and the 3 or 4 support tickets I've raised have always been handler incredibly quickly (this last one was in about 15 mins!).
I've recommended them to people at work and I know one of them has signed up and I am happy to keep recommending them.
Keep up the good work!
Posted by Bhupendra Bhatt (21st Dec 2009)
I am impressed with the web-host. With a little bit of help from the support team I managed to transfer my website here. Very helpful. I will stay with this web-host. I do have a few things to sort out, such as absolute vs relative paths in my links and include folders. But overall I am pleased.
Posted by victor gonzalez (20th Dec 2009)
Thanks, you are really fast in your answers.
Posted by Tony Cunnane (14th Dec 2009)
This review covers one new url and one transferred in from elsewhere.
Like other reviewers, I was delighted, and surprised, to get such rapid service with setting up one new url and helping me transfer another from a different host (that was clearly unhappy about someone wanting to transfer out and made it as complicated and time-consuming as possible!!). Clearly the hosts with the largest and most colourful adverts in the Computer Press (you will know who I mean)are not a patch on TSO Hosts. Well done.
Posted by Emil Muthu (11th Dec 2009)
During my experience i worked with more than several hosting companies, couple of them even bragging about the level of support they do offer.
Tsohost, is outclassing them all by mile.
Thank you very much for beeing here for us :).
Posted by Steve Olive (8th Dec 2009)
Outrageously good support, which as far as I'm concerned is THE most important service a web host can offer.
Really can't speak highly enough of Adam and Darren.
Posted by Alan Stott (8th Dec 2009)
As a begginer on cpanel and tsohosting I found the terminology and the need for several passwords and log-ins confusing. I was only used to Free-parking and Vergin as Bluyonder and these seemed simpler to me. I problaby don't expect to use a lot of cpanel so my judgemnent is probable too preature.
However, the support you gave me was both speedy and most helpful to a relative begginer.
The performance is faultless.
Very pleased and well done everybody.
http://www.kingpin-electrical.co.uk
Posted by _RaZoR_ (forum name) (4th Dec 2009)
A true pleasure to be with, great service, lightning fast and helpful support to a new user who is learning the ropes.
Posted by Jonathan (4th Dec 2009)
A very efficient and cost-effective service, ideal for our school. Easy to manage and superb customer support. Couldn't me more pleased.
http://www.queeneleanor.org.uk
Posted by Royston Allen (3rd Dec 2009)
My sites have been hosted with T.S.O HOST for over a year now. Locally, I am known as the welsh “Victor meldrew” I am very disappointed that I have had no reason to complain about the service that I have received. I use software to inform me should a site go down. What a waste of money that was, they never go down! I pay less than THREE QUID a month! Surely for that price I should have had plenty to complain about by now. Even if I wanted to tell them to stick the contract where the sun don’t shine I couldn’t, I am not forced to have one. I telephoned them at 10pm on a Sunday once, I did not expect them to answer BUT ADAM DID "I don't believe it!" I have noticed that if one was to exceed the monthly bandwidth they don’t shut you down, They contact you and ask YOU what you want to do about it!!! For pity’s, give me something to complain about! Hang on, I don’t remember receiving a birthday card from them last August, Scoundrels, What a penny pinching bunch of skinflints they are.
http://www.roythehandyman.co.uk
Posted by Royston Allen (3rd Dec 2009)
My sites have been hosted with T.S.O HOST for over a year now. Locally, I am known as the welsh “Victor meldrew” I am very disappointed that I have had no reason to complain about the service that I have received. I use software to inform me should a site go down. What a waste of money that was, they never go down! I pay less than THREE QUID a month! Surely for that price I should have had plenty to complain about by now. Even if I wanted to tell them to stick the contract where the sun don’t shine I couldn’t, I am not forced to have one. I telephoned them at 10pm on a Sunday once, I did not expect them to answer BUT ADAM DID "I don't believe it!" I have noticed that if one was to exceed the monthly bandwidth they don’t shut you down, They contact you and ask YOU what you want to do about it!!! For pity’s, give me something to complain about! Hang on, I don’t remember receiving a birthday card from them last August, Scoundrels, What a penny pinching bunch of skinflints they are.
http://www.roythehandyman.co.uk
Posted by Phillip Ash (29th Nov 2009)
Amazing support, simply amazing!
Sunday afternoon at 5pm and I get a lightning fast response from the support department regarding getting our SSL setup.
Its a shock and a pleasure to receive such service.
Thanks Adam.
http://www.totalinnertubes.com
Posted by Daniel Sherratt (25th Nov 2009)
Great service from these guys always available to assist you with any errands such as setting up SQL databases and so on.
Would gladly pay more for such an excellent service.
Posted by Elliot Beken (20th Nov 2009)
All i can say is the best. I sent a email at 0100 in the morning and before 1000 there was not only a reply in my inbox but the issue was fixed.
The best hosting company Thank You
Posted by Andy Rockall (18th Nov 2009)
Signed up to the Pro package last night expecting to wait at least a day for everything to kick in.
By 1:00 pm today nearly all working.
It's only a test sight at present but I can see all my sites transferring in the not too distant future.
The service is excellent and so quick I have trouble keeping up.(It's really great to converse with someone who uses plain English)
Darren is a star when it comes to support.
I will highly recomend TSO to my company.
http://www.andystestsite.co.uk
Posted by Will Anderson (16th Nov 2009)
The best customer service I have experienced with any hosting company.
I recommend highly.
Posted by Keith Turnecliff (16th Nov 2009)
Absolutely wonderful support system, particularly from Adam Smith, always courteous and answers questions and solves problems in record quick time. I wouldn't go anywhere else!
Keith Turnecliff
Posted by Steve Watson (15th Nov 2009)
The technical support I have received from TSO has been second to none. Tickets are answered almost instantly and the advice has always been spot on! I can't imagine ever going elsewhere for hosting.
If I could give you guys 11/10 I would.
Posted by Gareth Lees (14th Nov 2009)
Why does the rating system only go up to 10? I am amazed at the customer service here, the speed of the servers, everything! I've never experienced such good hosting at any price and to find Tsohost at this price is incredible.
P.S. I'm REALLY hard to please!
http://www.stokeontrentcomputers.co.uk
Posted by Steve Olive (10th Nov 2009)
Superb support, great prices, technically excellent.
I love these guys
Posted by Andrew McGibbon (9th Nov 2009)
Outstanding support! All the staff at TSOHost have always been extremely fast, knowledgeable, helpful and flexible. I have used many, many hosting companies over the years and have yet to find a service close to this quality.
Keep up the good work!
Posted by Andy King (5th Nov 2009)
I have bought two domains and two hosting packages so far from tsohost, on both occasions I have been completely satisfied with my purchases and the fast and pleasant support that tsohost provided me. I can not recommend these guys enough and any future domains/hosting I require I will be purchasing from tsohost.
An absolute pleasure doing business.
Posted by Hubert Lasocki (3rd Nov 2009)
The best hosting company ever!!! Thanks and keep up the good work.
Posted by Gareth Boulton and Henry Boorman (29th Oct 2009)
tsohost are just a brilliant company, period!
We had been searching far and wide over the last 5 years, for decent hosting at the right price; plus we wanted a robust client/customer area that made sense for handling web traffic. Take away all 'useless fancy features' other companies offer, add solid support, fantastic hosting options with a dash of general no fuss attitude and BAM! tsohost is there!.
I can honestly say there is not one company I know of in the UK hosting market (and believe me there has been a few) that can offer the quality, skill set, support and value for money of tsohost.
Keep up the superb service guys!
G & H
Posted by Kuzey (25th Oct 2009)
I am using TsoHost more than year, they are very kind and servicing very fast support.
I have 4 websites on their servers I personally never seen not working! Very good for me 100% uptime.
Keep carry on Adam & Darren I will always support and be with you.
http://www.rentacar-northcyprus.com
Posted by yassar (22nd Oct 2009)
BEST CUSTOMER SERVICES IVE HAD IN AGES I DIDN'T KNOW HOW TO USE CONTROL PANEL TO INSTALL SCRIPT AND THEY DID IT FOR ME NOW THATS WHAT I CALL SUPPORT TEAM.
THANKS
Posted by Steve Olive (20th Oct 2009)
Quite frankly, these guys are awesome.
I've been here a day, and the support has been better than 1st rate.
This could be a long friendship.
Posted by Paul (5th Oct 2009)
We migrated our poker site over from another hosting company to tsohost around six months ago now. Support before, during and after the migration has been speedy, friendly and knowledgeable. Page load times are much improved, visitor numbers are up, and we're now looking to upgrade from "pro" to "clustered" hosting.
Having tried other web hosts, I can honestly say that tsohost offers the best overall value I have yet found.
http://www.goldenruleofpoker.com
Posted by Steve Johnston (30th Sep 2009)
Like the previous post, I have only been with TSOHost a short period, but have found them exceptionally helpful and the services have done everything I expect at a high performance.
My previous host was excellent (but a lot more expensive), but did not provide cloud/clustered hosting. These guys have been every bit as good with their support and now I have the benefits of clustered linux/windows hosting from a single provider.
So far so good. Long may that continue.
Posted by Steve Johnston (30th Sep 2009)
Like the previous post, I have only been with TSOHost a short period, but have found them exceptionally helpful and the services have done everything I expect at a high performance.
My previous host was excellent (but a lot more expensive), but did not provide cloud/clustered hosting. These guys have been every bit as good with their support and now I have the benefits of clustered linux/windows hosting from a single provider.
So far so good. Long may that continue.
Posted by Tim Henley (29th Sep 2009)
I have only been with TSOHost a short period of time but I am very impressed with the level of customer service they offer. I don't beleive I have waited more than a couple of hours from posting a ticket to being resolved, on some resolution it has been minutes and this includes tickets submitted at around midnight.
10 out of 10, simply the best
Posted by VoucherCodes.eu (26th Sep 2009)
Tsohost is a great hosting site for your website with no interruptions and is better than any other hosting which I have previously used, When help and support is needed there are helpers at hand provided by Tsohost which can help you with any problems and queries. The Cpanel which is provided by Tsohost is easy, fast and efficient to use for your webpage and offers great value for money web hosting packages.
Posted by Sarah Davis (22nd Sep 2009)
No matter the time or day, whether they can help me or not, TSO host are always there to help within minutes of receiving my email. A++
Posted by Ben Oldham (21st Sep 2009)
I have no previous experience of using a webhost, so was recommended by a friend.
I have had two problems so far and I only signed up today!
Each ticket I raised was answered in minutes, with all the information I needed to get me going.
Excellent system Very highly reccomended.
Just a pity the rating only goes upto 10!!
Posted by Zahir Chougle (9th Sep 2009)
Close to midnight tonight I was assisted in resolving an issue about web hosting with TSOHost via email support which I found very refreshing.
Their annual rates are a steal and very affordable too.
Who said being small is not mighty?
http://www.southworsttrains.co.uk
Posted by Joe Lafferty (3rd Sep 2009)
SUPERB SERVICE from Adam and Darren - above and beyond the call of duty to get my macbook pro set up on exchange 2007. not possible as needed SP1, but this was not a problem as I was pointed to a temp solution with entourage. but wait, then lots of problems getting it set up, multiple emails, calls, way into the night.. and hey presto, it's working a dream! great work guys, and i'm very happy to know you're backing my business up with your level of expertise and support! A VERY happy customer.
Posted by Tom Sinclair (10th Jul 2009)
Great company.
Very competitive prices, the best customer service I, and my friends, have received from pretty much any company.
Definitely recommend to anyone looking or hosting in the UK :)
Posted by Tom Amos (26th May 2009)
Just starting out doing a new site for a collegue. Thought I'd try a different host as Streamline are starting to get really slow. Anyway, tsohost came recommended and my god, they're fantastic. My support ticket was solved with in 15 mins of opening it.
Great work guys, keep up the top work :)
Posted by Fiaz Khan (22nd May 2009)
Having used TSO's clustered option for several weeks I can safely say that it is by far the best cloud hosting option I have used to date both local and abroad.
With their near instant support direct from their technical team, issues and queries are resolved immediately. I can't rate them enough.
Why 9? There is "always" room for improvement. :)
Posted by Antoine (18th May 2009)
There's goodd and theres darn right amazing. TSOhost are even better than all that.
Patience, profesionalism, (lightning) speed in comunication, knowledge, understanding customer needs and thats just the people that work there.. System side is rock solid.. Not once had any issues with site/ db server down..
If i'd found them years ago I would have saved weeks.
If you are considering signing up then stop considering and just do it!!
Posted by Daniel Freeman (11th May 2009)
I've got all my sites now hosted with tsohost.
The team are always very helpful - at any time of the day or night. I moved to the clustered hosting option and had errors when moving, however Adam helped me out and all sites work great now.
The best hosting company I've been involved with, and also the best customer service. I'd recommend them to anyone who needs helpful, reliable and cost effective hosting.
Posted by Alexander Parker (10th May 2009)
Excellent hosting company 10 out of 10 for support and everything is so easy. tsohost is easily the best hosting company I have used. I would recommend the company to anyone.
http://www.gwauncaegurwenband.org.uk
Posted by Christopher Davies (8th May 2009)
I have just joined today and I am really impressed with the customer service. My phone calls were answered immideaitely. My emails were also answered pretty much straight away. They have helped greatly and made it easy for me to do things that I needed to do. A great hosting company with a fantastic support team
Posted by Ashley Williams (7th May 2009)
Everytime I have called upon the support team they have fixed my issue within a matter of minutes, whether it's me ringing up or submitting a support ticket.
I would happily recommend Tsohost to any of my friends if they needed a host and I shall definately be sticking with these guys for some time!
http://www.expensivethings.org
Posted by S (26th Apr 2009)
I wasn't expecting much for the price, but so far TSO looks like becoming one of my favourite companies. I'm a complete novice, so they talked me through all the difficult technical bits, and even took over when it became too hard. But the customer service is the best bit. Freephone during the day, and email support at all other times. And they always seem to respond within a minute or two! I'm very pleased.
Posted by rallport (24th Apr 2009)
Started a new job and the company had some nasty hosting in America :( Moved all the hosting acess to TSOHost - totally painless - used support a few times (very very fast to answer questions) and everything is very quick now. Wouldn't hesitate to recommend them to anyone.
Posted by Adam (21st Apr 2009)
Got hacked off with a big name provider with poor service and non-existant support and moved to tsohost a couple of months ago.
So far, they've been brilliant - site always loads very quickly and I haven't noticed any downtime, plus the features are very impressive for the price.
The technical support is out of this world - I don't think I've waited more than 15 minutes for a response, even at odd hours in the evening.
Fantastic!
Posted by Andy (18th Apr 2009)
Fast! great service, thanks. Sorted out our problem within half hour and on a Saturday night.
http://www.epos-store-labels.co.uk
Posted by Martin Burnell (16th Apr 2009)
Excellent support and very patient with novice webmasters.
Would recommend without hesitation.
http://www.edinburghmakars.com
Posted by Pat Time Gardener (15th Apr 2009)
Excellent as always - "the mutt's nuts"
http://www.thegreenhousegardener.co.uk
Posted by Cee Koenig (12th Apr 2009)
Couldn't believe how quickly they helped me be able to upload my site on Filezilla! Yeah! I am VERY pleased!
http://www.kentuckylakecabins.com
Posted by Amit Habu (10th Apr 2009)
I am great satisfied with all of your help in time
.Always help the customers as you are now,you will be go a long long way everywhere.Every member in your panel is great.Your Service is Great.
My Great wishes to all ur team.
Thank you.
http://corfuonly.com.gridhosted.co.uk
Posted by Derek Whiterod (7th Apr 2009)
Had problem with ports on emails, called helpline immeaditly answered, no waiting, problem explained, solution agreed and access granted, problem solved. Total time from start to finish a bit over 4 minutes. Great service as usual.
Derek
Posted by Keith (4th Apr 2009)
TSO have done an awesome job in supporting us whilst our forum was migrated to MySQL.
Can't praise them enough for the patience and professionalism they have shown and continue to show whilst we iron out the bugs.
Many thanks Adam and Darren
Posted by Chris Herzog (3rd Apr 2009)
Cracking! I am absolutely impressed by Adam's and Darren's support. My email was answered within minutes (sometimes seconds) - including the solution to a problem with my asp file. Wow!
The number of features that comes with your hosting package is amazing.
By the way, I discovered that everyone who is missing a Draft or Deleted Items folder when using TSO-hosted email on the iPhone, you can actually add those email folders when you log onto TSO's Webmail: http://webmail.gridhost.co.uk (use your email password and user name as in Outlook) and then go to 'Personal Settings' > 'Folders' to create additional email folders.
http://www.estateagentscamden.com
Posted by Steve (31st Mar 2009)
Wow these guys are good, very good indeed!
I am so impressed with their hosting so far, blows away all my past hosts, and a great deal on the price of the clustering package. My pre-sales queries were also answered swiftly, average 10 mins, and as I wanted a host for Magento their tweaks have improved performance a lot with more to come in their future offer of ram based caching.
After searching so many affiliate and host company sites ghosting as independent reviews this review site is a gem also!
Posted by Ajit Chug (28th Mar 2009)
I have used Tsohost for the past 6 months, and have been very impressed with the way the staff work.
They are very helpful, come back to you very quickly if any questions.
I have used other hosting companies before, but so far, I have to say they do a TOP job of web hosting.
Without a doubt, I would recommend Tsohost to everyone I know.
Well done to the guys a TSOHOST. Other hosting companies should learn from the way you work.
Ajit Chug
www.ukvenues.co.uk
http://www.venuemarketing.co.uk
Posted by Jon Cook (25th Mar 2009)
Having a couple of hosting accounts, 1 in the USA and 1 UK based I was looking to pull them all together under a single hosting account.
I posed the question via the pre-sales forum asking whether I could start with the standard package and then migrate to the pro as my exisitng hosting expired. A fast turnaround to my query gave me a great feeling of confidence and so I signed up. The hosting account went live and Adam and the team helped me migrate my domain over.
As my requirements increased I did indeed jump over to the Pro version of the hosting which simply involved creating a ticket and the switch was made. Again my requirements increased and so I added on additional "add-on" domains which again was painless and very quickly actioned.
At the begining of this week I was in need of more capacity so posed the question of whether I should buy more add-on domains or move to a reseller account. I was advised that the reseller account could be easily migrated to but I should also consider their new clustered hosting solution.
There wasn't a one button upgrade path but I loaded a new domain onto the clustered solution and all was well. Adam, James and Darren then helped move across one of my existing domains (files and MySql database) and kindly created new users and amended my config files so the site was up and running.
Following this fantastic service tsohost then offered to manually transfer all my other domains over which was far more than I had expected. Within the hour my other 8 domains where painlessly moved over so now I have a total of 12 domains on my new account!
I can't recommend tsohost enough and look forward to working more with tsohost in the future!
http://www.labelprinter.org.uk
Posted by Andrea Cardelli (23rd Mar 2009)
We are an italian web agency and we are using for some of our services to our clients the TSO Clustered hosting platform. I have to say that we are more than satisfied: great service and really really great and fast customer support.
Posted by Bry (15th Mar 2009)
I recently moved to TSO clustered hosting platform after my old webhost had 5 days of downtime. This was unacceptable to me as my needs for webhosting had evolved.
TSO cluster hosting seemed to fit my hosting needs almost perfectly. Good price, excellent space and b/w allowance (can you find better fir the price that is not being oversold?)with extremely high uptime due to their clustered solution. The only things I was unsure about were the support and their own control panel.
Having, had the service for a few days now I can clearly say their support is excellent. They are about from early in the morning to late in the night (UK time) and are more than happy to help with anything. I have a very large site which required some hands on help moving the site over, restoring large sql databases etc. All of which was done quickly (less than 15 minutes by email mostly within 5 minutes). They even helped me reconfigure a few of my scripts that had a slight problem due to their hosting platform.
Their control panel is basic when compared to the likes of cpanel. However, anything it can not do yet can be easily done via email support. Plus they are adding new stuff all the time and this does not seem to be marketing but reality (as you can easily check their update logs).
Lastly, my old webhost had rsync backups which will done every day was a pain to access. having to contact support, wait for them to read ticket (sometimes hours) then make the files available via ftp ended up taking forever. TSO have their own backup system accessed via the control panel. Choose the time you want to access backup from (done every 15 minutes) and the whole backup is available to you via ftp. Excellent.
The only negative at the moment is a few missing features on their control panel that I can't live without. However, I have been assured they are being added in their next updates so I can wait for now.
TSO are extremely good at what they do and at the moment I am planning to host my website with them for the next few decades ;)
Posted by Gareth Thompson (5th Mar 2009)
I've dealt with the same web hosts that Adobe and Starbucks use, and i have to say "hand-on-heart" that TSO are on top of their game. Their service is solid, their speed is exceptional and their support is the best there is. Would never use another web host.
Posted by Peter (4th Mar 2009)
Helpful, knowledgeable and polite, quick and concise, wish i had moved to them years ago.
Posted by Phil (4th Mar 2009)
When i raise a support ticked i usually get an automatic reply from the system together with their answer to my problem. They really reply that fast! This helped us migrate our website to them.
We just hope that they continue like this for a long time.
Posted by Mandy Weiser Photography (28th Feb 2009)
You guys offer not just excellent value for money but also first class quality and speedy service. Keep on it!
Posted by Chris Herzog (28th Feb 2009)
I'm absolutely impressed by the quality of your service. Firstly, TSO support replies within seconds! The number of features included within each package is amazing and the speed of your servers processing ASP is way above competitors such as OpenHosting etc. Keep up the good work!
Posted by Paul King (23rd Feb 2009)
Called at 19:40hrs, Adam had our issue resolved and implemented within 2 minutes - I wish I have called months ago
thanks Adam that was outstanding
Kind regards
Paul King
www.wiredcontact.co.uk
http://www.playdenparishcouncil.org
Posted by Royston (22nd Feb 2009)
I have been dealing with Tsohost for about six months now. Whilst I only have a holding page hosted for now I am the webmaster for another site that is hosted with Tsohost. I can hoestly say that they are by far the finest hosting company that I have ever dealt with. I have submited an email for support late on a SUNDAY EVENING and still I have had a helpful response inside TEN MINS !!! Both Adam and Darren really know their stuff. Even when my email address got bombed, Adam stopped it dead in no time at all. I am only waiting for my hosting contract with another company to expire so that I can move my website over to Tsohost. I know it will be in good hands. If you are someone that is seeking a great host then I would reccomend Tsohost above any other. They make Lycos (now defunked) streamlinenet, 1+1, heart and many others look like Cowboys. Lets face it, once you sign up for a year with any hoster you are stuck with them for a whole year. With Tsohost you can go month to month and stop at any time which is fantastic. If tsohost made lager it would be the best lager in the world (probebly).
Posted by Richard (20th Feb 2009)
tsohost support has simply been outstanding their support goes above and beyond!
Posted by Asim (19th Feb 2009)
Very easy and fast setup.
The blazing speed and professional features make it extremely good value for money.
Never noticed any downtime since signing up over 6 months ago.
Works flawlessly with Google Apps.
Posted by John Hunt (14th Feb 2009)
I have been using tsohost for a few years now and I have found the service to be the best at a bargain price.
I have hosted a number of sites over that time, and I still do, but on a hobby basis now. I have never had one complaint from my own customers about the hosting service, and on the very few occasions I have had to raise a ticket, it has been dealt with to my complete stisfaction.
I don't usually write testimonials, because most other operators are just ordinary. Tsohost is a bit special and worth my taking time to write this.
I can easily give top marks, and say, buy with confidence.
Posted by Peter (12th Feb 2009)
Wow! That is all I can say...
I've been with tsohost for a few months and I'm kind of new to web developing and hosting etc but the support group have been amazing and have helped me with backups of SQL, Search Friendly URLs, slow browsing speeds and more almost instantly! With a great ticket system making it easy to follow your past replies and current progress of your issue.
This service cannot be beaten for the price! Outstanding guys, keep it up!
Posted by Gary (5th Feb 2009)
I had my doubts about changing webhosts, but I can't believe it was all up and running so quickly.
Also, saved money by switching to a UK host and domain registrar...should also help my google rankings!
Customer support exceeded my expectations by sorting out my newbie wordpress errors lightning fast.
Not to mention the promo codes. Can't recommend these guys enough.
http://www.natural-light-cambridge.co.uk/
Posted by Dave (4th Feb 2009)
Thought it was very expensive at first, until I realised you quoted the prices as yearly!, not monthly. You might want to show both so others don't think the same as well! Will be upgrading from my test host with you as has gone very well got some other van hire websites I need hosting. thanks!
http://www.vanhireexpert.co.uk
Posted by David (31st Jan 2009)
As a newbie to all this domains and web hosting lark, these guys just help. You ask something and you get an answer, unnervingly almost instantly.
Great work.
Posted by Ben Ashton (30th Jan 2009)
You just can't fault these guys, I've never experienced better customer service in my life, and that's a promise!
Keep up the good work.
Ben
http://www.lodgesincheshire.co.uk
Posted by john (29th Jan 2009)
I've been using tsohost for 12 months now, and i can honestly say their technical support staff are the best i've ever encountered in 25 years.
they respond with remarkable swiftness, go that extra mile to help, always, and get the job done quickly and accurately.
they have got me out of holes of my own making repeatedly... and i cannot praise them enough...
Posted by Chris W (29th Jan 2009)
Great hosting providers with super fast & friendly customer support. Very competitive pricing & uptime.
Posted by Shane Dixon (28th Jan 2009)
What can I say other than excellent customer services. When you look and look at your coding but miss the obvious, you can rely on these guys to persevere. Highly recommended, a real gem sorting out my add-on domain with the sub-directories. Thank you
Posted by Cliff (26th Jan 2009)
Like Nick Roberts (19.1.09) I came over to tso after seeing a good company (123-reg.co.uk) go down the plughole after Pipex took it over and started making "efficiencies" that are felt more in the boardroom rather than by the users.
Everything runs so easily. The support is excellent, even at times you don't really expect to get a response. I recommend tso to anyone who mentions wanting their own hosting - the other day, to my daughter.
Just one little thing...the Knowledgebase doesn't really exist. I think this needs some attention as it's where a lot of people would look for assistance first. In practice, it doesn't matter because the online support is so good, but a good, solid FAQ/Knowledgebase would be handy.
Posted by Craig Nykamp (25th Jan 2009)
I've been with them for a few months now and can't fault them. Excellent, fast support and service.
Very good. Thank you!
Posted by Manny Bernardez (25th Jan 2009)
This is the best hosting company I've been period not only do they offer amazing value for money web hosting they can back it up with prompt support. I have already recommended them to others who are just as happy.
You will be making the right choice.
http://www.fullthrotlejunkies.org
Posted by swinnie (25th Jan 2009)
I can't fault Tsohost. They helped me with pre-sales enquiries and excellent after sales service getting replies within 8 1/2 minutes - VERY nice.
Feedback from the user, is that the sign up process was very painless, too.
10/10
http://www.destinydanceacademy.co.uk
Posted by Rachel Graham (24th Jan 2009)
I'd just like to say a big thank you to TSO host. Very quick and efficient responses to a problem I had installing this website. The service on both telephone and email support was just excellent.
http://www.alittlesliceofheaven.co.uk
Posted by Nick Roberts (19th Jan 2009)
I am so pleased to have moved to TSO host from 123-reg.co.uk.
These guys know their stuff, are efficient and are very helpful. The control panel is very user friendly and even an IT ignoramus is learning and can use it.
One bit of feedback would be if you think there is something we should be doing then let us know!
Thanks guys- keep up the good work! We are looking to grow www.myfavouritesocks.com into something big with your help.
http://www.myfavouritesocks.com
Posted by Martin Hughes-Jones (19th Jan 2009)
Help is always prompt even at very awkward times, precise and, in my opinion, extends way beyond what one might reasonably expect. I can only assume at least one of you must camp in your server suite! Just infinitely better than my previous hosts, please keep it up! Many thanks Adam and Darren.
Posted by Koh Joo Guan (3rd Jan 2009)
I have great help from your support. Thanks!
Posted by suarvvve (30th Dec 2008)
Just an update to my previous review, as I now need access to a remote SQL server. TsoHost have but me on a "hyrid" package, so i can use my existing blog (that uses php) and also asp,asp.net files.
This was set up very quickly.
I had several support queries and they all got very fast replies too.
Only annoyance is access to my SQL database. As I have a dynamic IP and TsoHost allow access their SQL server on a per IP basis, I need to occasionally re-open a support ticket to get my new IP allowed through their firewall.
However, I understand there will be an option available very soon to add any IPs you wish (this is available for MySQL databases only currently).
Other than no complaints at all.
Posted by Sean Heather (27th Dec 2008)
I have never had any problems with TSOHOST in the many years I have had hosting from them. They have always offered great value for money and a very personal effective and timely support service.
I wouldn't describe it as ''cheap'' hosting, but inexpensive, taking into account the features and the level of support provided, you can't really ask for a better service.
That is all.
Posted by Chris Slingsby (24th Dec 2008)
Logged a support ticket at 14:30 on Christmas eve, and the problem is sorted by 15:00!!!
Fantastic service!
Posted by Richard Roberts (23rd Dec 2008)
Everything about tsohost is extremely fast. Connection, servers, getting my websites set up and getting quality customer support - all of these things much faster than expected!
In fact, I've pretty much forgotten about them now... because everything always works! My only limitations now are how fast I can work...
Posted by Roy Allen (21st Dec 2008)
I telephoned tshost on a Sunday afternoon for some support. The telephone rang twice and I was greeted by Darren. What a difference to my other hosting company, I sent them a support ticket and I am still waiting for a reply two years later! I would not reccomend tshost to everyone, only my friends. They are the best kept seceret on the net.
http://www.roythehandyman.co.uk
Posted by Johannes Wagemaker (18th Dec 2008)
Very good support, it's in difficult time that you know you can trust!
Thanks for Adam and Time!
http://www.johanneswagemaker.com
Posted by Roberts Pianos (18th Dec 2008)
AMAZING service. utterly impressed. They helped me with problems that weren't their responsibility, and did everything they said they would not only WELL, but incredibly fast.
I have never come across a company that provides such good prices and yet hasn't compromised on the service. Almost certainly they have exceeded my usual experience with customer service...
all I can say is this is the company that makes me trust customer service can be a pleasant and helpful experience.
Posted by Tracey Diesel (5th Dec 2008)
What fantastic service. I am very impressed. Adam.... thanks, you're a star. I am a new customer and everything seemed a bit confusing at first, but I sent an email in for help and got a reply back within about 5 minutes. And they kept in touch until the problem was sorted. Once again, many thanks.
http://www.churchfarm-guesthouse.co.uk
Posted by Elliot Beken (1st Dec 2008)
I sent a support ticket in and within a few min i had a full reply. Super work keep it up .....
Posted by Paul O'Dell (30th Nov 2008)
Excellent service, top value and great support. If you email at any time you will get a reply within half a day max!
I recommend tsohost to anyone at all.
Posted by John French (30th Nov 2008)
I have been a reseller with TSO for over a year now and it has ben consistently excellent the whole time. The support is suberb - fast and knowledgeable - as is the speed, uptime and cost. A very fully featured package. I really cannot find a single negative. My previous host (Webfusion, part of the Pipex group)saddled me with numerous restrictions and extras, the support was abysmal and it was twice the cost!
Posted by Steven Jones (17th Nov 2008)
Low cost and reliable service with fantastic support. Been using the service for over 2 years and very happy with them.
Posted by Jon Hector (17th Nov 2008)
TSO was a breath of fresh air, the prices are very competitive - their support is second to none.
Support takes minutes rather than hours, and they are always on hand for help and advice.
You can go wrong - give em a try, you won't regret it.
Posted by antoine (14th Nov 2008)
These guys rock! So far the fastest and most comprehensive support I have EVER seen. I hope it carries on like this.
Thanks
Posted by Mel (1st Nov 2008)
I have been with TSOHOST for several years with just a brief encounter with another hosting company. I am therefore in a position of being able to compare TSO with another large company.
There is no comparison really. TSOHOST.co.uk can not be beat in my eyes. I am fairly inexperienced when it comes to making web pages but whenever I have had a problem, I contact Darren or Adam and replies are almost instant. None of this "We hope to answer you within 24 hours". Most queries are answered almost immediately.
Their service and competitive pricing offer the best value available anywhere on the Net.
Posted by Kris Tulugu (30th Oct 2008)
Darren has helped us quickly to migrate from windows to linux hosting. He is an expert with professional communication skills.
I really appreciate his help on this.
Kris
techone systems, inc
Posted by Robert McClean (28th Oct 2008)
Tsohost.co.uk have provided better service by an order of magnitude than I have ever experienced previously from a web hosting company.
The level of personal support, and the speed of reply is second to none. The majority of responses arrive within 30 mins (including time for resolution), with the record being < 1 min.
Would we use them again? We just have!
Pity that ol' rating spinner max's out at 10!
Posted by Abby Alnahdi (22nd Oct 2008)
Excellent value and a fantastic service.
Tsohost is my first web host and I couldn't have wished for a better one. If something was not available immediately, they would discuss it internally and swiftly return with a positive response most of the time or in my case all of the time! Whether you are a junior or a senior developer, you would be very impressed by this host.
Keep up the good work and all the best!
Posted by Jayaprakash Naik P (20th Oct 2008)
I have been using Zesthost services from couple of years, I am happy with their services.
I stay thousands of miles away from these guys, but they have never made me feel so, cos all the queries are sorted in a flash.
They have truly made this world a smaller place with their exceptional service.
Now this is taken over by TSOHost,and there is no delay in the response or service Issues.
I surely can close my eyes and recommend them to anyone without second thought
I wish them all the best and keep up the good work.
Posted by Chris Hand (17th Oct 2008)
bloody good. I didn't expect a support reply within 4 minutes on a friday at 10.15 pm but that's what I got. I find this a very reliable and on the ball outfit & I send my clients there for hosting. Hosting quality is very good. & great value
Posted by Bruce Taylor (12th Oct 2008)
I now have a number of sites with TSOHost, that I have been working on over the past year or so. I moved to them because my old ISP was very sluggish and very poor with support.
Since I have been with them, I have had an amazing service. The servers are fast and not over loaded, I get excellent responses times on all of my websites. The support team are fantastic too, I normally get a response within minutes not hours to any of my queries.
All in all, I have no problem continuing to recommend them to anyone. Also I have plans to move more of my websites to tsohost over the coming months!
Keep up the good work tsohost !!
Posted by Muhammad Iqbal (9th Oct 2008)
I have been hosting with TSOHOST since 2 years now, and I have no hesitation in recommending them. All my clients are hosted on their servers because with their help I can provide my clients with prompt support and service. Thanks TSOHOST :)
Posted by Michael Duller (8th Oct 2008)
Not only one of the best webhosts around, but by far the best customer service I have ever seen in a buisness. 10/10
http://www.michaelduller.co.uk
Posted by John Dines (2nd Sep 2008)
Setup was an impressive display of patience and helpfulness, and all for £15.
Posted by Emrys Green (13th Aug 2008)
The support team are amazing. They seem to be on hand 24/7 and sort your problems out with minimal fuss in minutes (well i guess they rarely get problems because the service is so superb).
A************
http://www.cegtheatreservices.co.uk
Posted by Kenny (12th Aug 2008)
Being an existing customer with K1z, I moved over to a tsohost lite package. The whole lot was set up and transferred within 20 minutes! Fantastic service, I wouldn't use any other webhost.
Posted by Ciaran McHale (7th Aug 2008)
I'm on the cheapest website hosting package (£14.99 + VAT per year), so I don't expect fast responses if I have problems. This evening, I reported a problem at 8:30pm. It was fixed 18 minutes later. That's impressive.
Posted by Roger (7th Aug 2008)
I have run this small forum for about 5 years,
I have had numorous hosts. There as always been a problem with database issue's owing to the large amount of Games in the forum arcade.
I am pleased to say that I have never had a problem since I moved over in Jan 08.
The staff are always pleased to help, and are very prompt in helping to sort out any issue's that may arise.. ie: my mistakes ....
Many thanks to the staff
Roger
http://www.kellysbestofoldies.com
Posted by Joe Sergeant (17th Jul 2008)
Possibly the best Hosted Exchange 2007 provider in the UK. Extremely reasonable pricing, flawless service and excellent aftersales support. Highly recommended!
Posted by Automatic Car Hire (15th Jul 2008)
I have been very impressed with the service and the value given by this hostin company.
Definitely will be recomending you both side of the Irish sea.
http://www.automaticcarhire.co.uk
Posted by Andrew (28th Jun 2008)
After having my last web design just walk out i needed to make some changes to the cpanel and add and remove some sites around. i sent an email to support and then where able to give me all the information i need. i did call up and Darren helped me over the phone as i had never done this before. great services as always many thanks
http://www.cruiseanswers.co.uk
Posted by Lesley Singleton (25th Jun 2008)
It was with some trepidation that I set out to move my website. However, due to unreliability problems with my current host I had to do it.
I read a number of reviews and testimonials for various companies and selected Tsohost. "Great customer service and great price" were the repeated comments.
I have to say I can't agree more. Adam and Darren have answered my quesions quickly, accurately and clearly. The website and my email are both working well and I'm glad to say my fears over losing everthing were unfounded!
Great Work
Posted by Pete (21st Jun 2008)
I moved to TSO a few months ago as I needed a faster shared hosting service for my busy forum.
So far it has been very good but when you consider the price it is incredible value!! It is faster than my previous host, and cheaper, but the deal clincher is the tech support. Quick and honest - if something breaks they tell you, unlike the generic "We are aware of a problem and will rectify it as soon as possible" you get from everyone else. Do not be put off by the contact numbers or support times being quoted as office hours only. I can't tell you how much better it is getting a quick and productive response during those times, than being able to ring a so called 24/7 support line at 11pm only to be put through to someone in Puerto Rico or India who doesn't know any more than the office cleaner would, and doesn't care anyway.
Please note that a key feature of TSO which is often overlooked or buried away is unlimited mysql database size (within limits of your hosting). Many shared hosts limit you to 100Mb or 200Mb - this can be critical to larger forums.
Top marks from me anyway.
http://www.firework-review.org.uk
Posted by Ryan Marshall (20th Jun 2008)
I’ve been with Tsohost now for a couple of years after having hosting accounts with larger companies such as 1&1. I can say without reservation that TSO have been and remain to be the best hosting company I’ve used. I have 2 accounts with TSO at the moment and should I ever require another, or an increase in one of my packages I know that obtaining these will be a pain free process. Servers are extremely reliable, site speed is great and support is 1st class, combine all that with great pricing and I can’t recommend them highly enough!
Posted by Simon (17th Jun 2008)
Just transfered over and it went fast and smooth. Great appreciation to Adam and Darren they were both superb. Answered my emails within 15mins max. Made the whole transfer less worrying.
Great Job!
Posted by Neil Harris (11th Jun 2008)
Over the years i have used other so called large hosting companies and none have given us the support and features that TSOhost have, for the money. Excellent service, super features at a realistic price. No need to look elsewhere, we have done this for you, and we cant find better.
Posted by Stewart Potter (3rd Jun 2008)
I am a complete novice when it comes to domain name handling and hosting. However, TSOHost walked me
through every mistake I made with the utmost patience.
Excellent support service. Could not be better.
Best hosting rates around too. First class.
http://www.eurofilmhireonline.com
Posted by Jayaprakash (27th May 2008)
I am reseller
I am with Zesthost last 5 years, last year was merky with their helm software, they have fixed the issue and am still with zesthost and will be moving to their tsohost.
Value for money and their support staff is excellent, I stay 1000s of miles away, I dont feel it, cos their service is cool.
Keep up the good work guys.
Posted by Dennis Weidner (20th May 2008)
I have been a Tsohost (previously Zesthost) for about 5 years now. I have been very satisfied with the service. The pages of my website come up very quickly. There was a 3-4 month period in which something happened at Zesthost and I experienced a variety of problems. These problems have been rectified. The service is very dependable wigh very little down time. My experience with their technical support team is equally good. They reply to my occasional issues very quickly and with clear, knowledgeable resonses. Over the years I have several different hists and Tsohost is by far the best.
Dennis Weidner
Posted by Mark (2nd May 2008)
My football website www.footballshq.co.uk was hosted on another host for 2 years, and felt it was time i moved on, as i was constantly having problems with MySQL hosting, timeouts, errors, losing connection, and their support were just not up to scratch. So i researched a number of other hosts before commiting. Being UK based i wanted a host in the UK this time, as before I used a euro host.
After a few weeks of researching i came across Tshohost, and first impressions was very nice. Thier home page loaded extremly fast for me, and the ping test rate was second to none. They offer 3 types of packages which cater for most. I opted for the middle package as i already had a website ready to transfer and required a certain amount of space and bandwidth.
When signing up i received a 10 percent discount FOR LIFE as they are offering a coupon when signing up. My account was set up within a few hours, if you cant wait that long, they set up a temporary URL for you log into cpanel almost instantly. After uploading my site and creating a new MySQL database i ran a few tests to check speeds. To my surprise my website loaded as fast as their homepage did, usually hosts optimize their website on a dedicated server to try give false impressions of their speeds. I was already happy at this point as i could browse my forum very very quickly.
After a few weeks i had some support issues, which i raised via tickets, and i had a reply from Darren within the hour, and it actually felt like i was talking to someone who cared about my problem and knew what they were talking about. He was very helpful and sorted my issue out promptly.
About a month down the line i decided to buy another domain name, and wanted this domain to be the primary domain on my account, so i raised a ticket to ask if this could be done, thinking it probably couldnt. Again to my surprise they replied with a positive answer and asked a few questions about what and where i'd like things moved to, and low and behold in 24hours my account was updated with the new domain as my primary account! Well impressed again!
So if i could rate their support out of 10 instead of 5 i would rate it 10 without hesitation! They also have support forums where you can ask general questions and chit chat as well. They do have phone support as well if you need it, which is always a plus!
I've now upgraded myself to their top package as i needed to expand, and felt no problems at all spending a little more with them. Talking of spending, their prices for packages are very competitive, ranging from £14.99 a year to £4.99 a month for the top package.
Its well worth the look if your looking for a UK host!
Posted by David Morgan (27th Apr 2008)
31 minutes that is all it took for Adam Smith of tsohost.co.uk to respond to a detailed enquiry I made on 26 April 2008. Emailed him at 22:45 and he responded at 23:16 same day.
Now that IS support - coupled with the fact I asked for concise help. He came back with "no waffle" response. I received precise information set out intelligently and to the point. So often in my experience elsewhere, individual questions are not addressed directly. I have received information that the organisation wants me to read and accept, which they hope will sidestep the maybe difficult questions I have asked and to which they have not addressed themselves.
Oh yes, and by the way - at present I AM NOT EVEN A MEMBER!! Nevertheless, clear support is already forthcoming. Bodes well for the future I think. I will be joining soon with a Pro Package.
Feel very confident with the organisation, and having looked at the Forum this just adds to my feeling of - "This is the right Hosting company for me".
Thanks Adam for a fine welcome on my first contact with TSOHOST.
Posted by john ryan (26th Apr 2008)
very helpful. super people
patient too.
unfortunately your rating does not allow me to give the support team 15 out of 10 so 10 will have to do
Posted by Martin (21st Apr 2008)
Very quick, very helpful support. A breath of fresh air. Your site runs the php scripts I need and is half the price and much faster than my previous host. Your configuration also allows me to organise my various domains in a tidy fashion. Many thanks
Posted by John French (21st Apr 2008)
I have been a reseller with tsohost since November and can hardly believe how good the support is - fast and expert. The package is fully featured too, without any of the annoying restrictions that larger companies impose. No negatives at all.
Posted by Barry Ennever (19th Apr 2008)
I have just switched 4 domains to tsohost and I'm really very impressed with both the attitude and responsiveness of Adam & Darren. I always received a quick and constructive response - you can't ask for anything more.
It's a real pleasure compared to my old friends at streamline who were only interested in getting a fast but usually meaningless answer back to me.
And the main reason I moved hosting companies was SQL server performance - and yours is simply excellent (look & learn streamline).
Posted by Max (15th Apr 2008)
Their customer support is second to none!
http://www.malaysiangolfingsociety.co.uk
Posted by Carl (9th Apr 2008)
I have only got good things to say about tsohost. Customer service has been excellent so far.
Posted by Daniel (7th Apr 2008)
Have been using tsohost for a couple of months and I have to say their service is excellent. Have contacted support a couple of times and recieved prompt, helpful responses each time. Would definately recommend.
Posted by Michael (3rd Apr 2008)
Been with Tsohost for a couple of months now and I'm very impressed. My site loads quickly and support is second to none. Very good value for money
http://www.michael-denholm.co.uk
Posted by Jo (2nd Apr 2008)
Only used Tsohost for a few months but am extremely impressed so far. Our site loads very quickly and the price is greatly competitive. Just emailed into support (out of office hours) and received a response in just 5-10 mins! Wow! Talk about customer service :)
Posted by Maree & Mick (2nd Apr 2008)
well what can we say except this is first class service, rang Adam this morning (2.4.08) and everything was transfered way before 4.30pm. Will be recommending these guys to our friends, will also be changing our other website over. Thanks guys for everything.
http://www.djkjcommunity.co.uk
Posted by Roland Head (27th Mar 2008)
I've been using Tsohost for nearly a year now and have been very impressed overall. Very competitive pricing for a UK-based host and with friendly and knowledgable support on the odd occassions I've needed it.
Since signing up, I've moved almost all of my sites to TSO and remain very happy with their service.
http://www.mylocalvanhire.co.uk
Posted by NIC (18th Mar 2008)
The support was very quick to respond even though i found the interface confusing. In the end a satisfactory outcome entirely due to technical support.
Posted by Mark (12th Mar 2008)
Great support! Thanks for all your help, which has been helpful and prompt, even on weekends and in the evenings!
Mark
Posted by Philippa Nicholson (10th Mar 2008)
I was delighted that I could talk to someone at TSOhost about our requirements. With other hosts I seemed to have to learn it all myself then tick boxes to purhcase. Having purchased, the service has been great: transfer of domain didn't go smoothly but TSOHost diagnosed the problem so I could resolve it with the previous host. Really pleased with the facilities available.
Posted by vic newey (6th Mar 2008)
Tsohost are the first hosts of my own domain & so far I have found them extremely helpful with a rapid response to any enquiry. Can't believe how little I pay for such a good service & whats actually included & not 'extra's' compared to hosting elsewhere. highly recommended
Posted by Jon Taylor (5th Mar 2008)
Wow. I moved to Tsohost from some bigger name hosting companies and they simply blow them out of the water. I think the support is probably one of the best I have ever encountered online and they have gone way beyond the call of duty in order to help me. Thanks Tsohost!
http://www.kingsoutdoors.co.uk
Posted by Adam (28th Feb 2008)
Excellent service, simple, prompt, friendly and efficient what more can I say. I have been very impressed with the level of customer service received. I will certainly be continuing the recommendation that was made to me. Thanks and keep up the good work.
Posted by John Simpson (25th Feb 2008)
I like the personal service - a human being that you can contact. With an other well known host provider that I use I find that contacting a real person is very difficult.
http://www.legsreunited.org.uk
Posted by Andrew Taylor (22nd Feb 2008)
Excellent service, excellent support and a totally excellent hosting package! I would recommend tsohost to absolutely anyone, these guys really know what they are doing and the prices are very very competetive. No query is to small and they will have your hosting package up and running in a matter of hours. Brilliant!
Posted by Joe Gardner (20th Feb 2008)
Absolutely fantastic service.
The support guys are the best I have encountered in all my 10 years in IT.
I would and will recommend tsohost to all my friends and collegues that are looking for a reliable, fast and well supported hosting package.
Posted by Matthew Hall (20th Feb 2008)
I would be very reluctant to recommend this company to anybody - because I want all the glory for myself!
After having been with a previous web hosting company that kept dealing me downtime, slowness and extremely slow/poor support, I found 2host/Tsohost and was pleasantly surprised with the high standards there on both the shared and dedicated Linux plans.
The three critical things crucial for any serious web professional to succeed are effortlessly met by this company: Reliability, Speed and Service.
Absolutely spot on - I don't think I have ever seen any downtime, the speed is almost unheard of in this spending bracket, and this is all backed up by lightning fast, courteous and professional support from the team (either over e-mail or phone).
I must especially thank Adam for all his hard work!
Good job guys, keep it up!
P.S. I should also add that all my peers will tell you I am probably the king of critique - I am *not* easily impressed!
http://www.hallwaystudios.com/
Posted by Jose Soriano (14th Feb 2008)
I was very surprised due the personalized attention that I have received to resolve our issues; I have to contact the call center, as we are in El Salvador I was very surprised with the full willness which Adam /Zoho support) took my issue and rapidly resolve it several times.
Thanks a lot,
Best wishes from
Jose in El SAlvador
Posted by Rob Morgan (13th Feb 2008)
I've been with tsoHost since 2005, I was wet behind the ears and without a clue how to manage my Reseller Package, they helped me relentlessly without hesitation. An absolute, no exceptions, brilliant service. A good honest and keen business, here's to the next 3 and more.
Posted by Faktor-X (11th Feb 2008)
I've been with zesthost for years and now that you merged, the service is even better. Faster server response times. My customers get amazed at the download speeds for the material I give them. I coudn't find any better value for your money than TSOHOST. Keep up the good work guys. ;)
Posted by Craig Gilbert (11th Feb 2008)
I have been hosted with tsohost for over 2 years now and have always recieved fantastic support and service. I would (and have) reccomend tsohost to anyone wanting a low-cost and reliable host.
Heres to another two plus years of reliable hosting!
Posted by Allan Jordan (11th Feb 2008)
Incredibly easy to get up and running; my sites were migrated and running less than 30 mins after signing up. Customer service has been almost instantaneous and very helpful. And all for a bargain price. Really can't ask for any more....
Posted by rallport (9th Feb 2008)
Very good host. Have been with several in the last year and tsohost definately ranks as the best. Customer support has been excellent and I always got a response with 24 hours. Have experienced no downtime at all and always get good transfer speeds. Have recommended this host to several colleagues.
Posted by Martin Fisher (9th Feb 2008)
I've been with TSOHost 18 months, and I have nothing but good things to say about them. Extrememly helpful, friendly, well priced, reliable, etc etc.
I wouldnt use anybody else now.
Posted by Keith (M) (8th Feb 2008)
My website was previously hosted by my ISP but limited to 50Mb. When I needed more space for my photo Gallery etc, TSOHost was chosen on the basis of meeting our requirements at a competitive price and reading positive feedback on various forums.
The changeover went very smoothly and any (self-inflicted!) problems in configuring the new set-up were quickly resolved by the Helpdesk, even late in the evening. Two months in, I have only very positive experiences with the new host and would recommend them to anyone seeking a new home for their website.
Posted by Barry (8th Feb 2008)
I recently got moved here from a different company and the service has stayed the same.
Everything is good, hardly any downtime. Ive not had much experience with the support as ive not needed to use it.
http://www.oaklands-landscaping.com
Posted by Gillian (7th Feb 2008)
I am now into my second year with Tsohost and have never had any problems. I have only needed to contact them when setting up my account and renewing. They are always prompt with replying and are very helpful.
Comparing them to my previous hosts they offer a great service, are reliable and fantastic value for money - I highly recommend Tsohost.
Posted by Adam (7th Feb 2008)
Great host. I can't remember having any downtime at all over the last 2.5 years.
The customer service is second to none; support e-mails are answered in a matter of minutes, even late at night!
Highly reccomended
Posted by saba (7th Feb 2008)
Always have solutions and fast ones at it... Great service.
Posted by Nick Jones (7th Feb 2008)
I was having problems with my previous host - since switching to Tshohost everything has gone swimmingly! Also any teething issues I had with the switch over was dealt with quickly and efficiently!
Posted by Paul (7th Feb 2008)
Great service, much better uptime than other hosting i have had in the past.
Top response times to any questions.
Posted by Vince Wells (7th Feb 2008)
Very good service, Adam was partularly helpful one weekend when migrating from another host to a TSO brand. The guys have been very helpful in answering my silly questions recently re PHP, databases and CMS
Posted by Darren McCabe (7th Feb 2008)
I have used many different hosts ranging from the wildly expensive to the stupidly cheap and the old adage that "you get what you pay for" certainly rings true. That was until I found TSOHost.
My previous host was slow, un-responsive and un-reliable. After my main site was down for the 3rd time in a week, I decided to look elsewhere and spent hours reading reviews and researching who to move to.
Through all the reviews and forums I read one name kept coming back as reliable, friendly and efficient... TSOHOST.
Decided to give them a go and true enough they have been as good if not better than all I read, they have hosted all my sites within my budget and even performed work I would class as above and beyond what a normal host would do.
100% A* recomendation
Posted by Lee Barlow (7th Feb 2008)
I am a new reseller with TSO having spent a good two years looking for a quality hosting company with good features and excellent support. I have almost 100 sites which need to be hosted. So far I give TSO 10/10 in every area... service, quality, value, features and support. Highly recommended!
http://www.splashdesignstudio.co.uk
Posted by Russell (7th Feb 2008)
Two years ago I moved away from a corporate web agency to set up on my own. I searched Forums about hosting and liked what I heard about Tsohost. When I can choose I've used them ever since because of their timely and informative responses to every enquiry, the fact that I've only noticed the briefest of downtimes, their server technology and admin/cPanel area.
My clients have never complained to me about a server issue.
The referral system means I'm getting most of my hosting for zilch.
I had an issue with my emails being called spam for about a week. But I appreciated the honest responses I received (there was a nasty spammer person on the server I shared) and I felt the resolution of the issue was handled professionally.
I'm happy to recommend the fine service.
Posted by Gabe Zeisel (7th Feb 2008)
I had been using ZestHost for a couple years and the hosting and service was decent. Once this company was acquired by TsoHost all I can say is WOW! Customer service, capability, and overall ease of use has greatly increased. I can say now that I am proud of my webhost and would recommend them to ANYONE!!!
My switchover was basically seemless aside from billing reconfiguration, but once the switch was made I can tell I am with a better company.
Thanks TsoHost!!
Posted by Melvin Lyons (7th Feb 2008)
I have been using TSOHOST for around 3 years. They host several of my sites. Moneywise they offer excellent value. Their support system is excellent with almost instant response to email queries. I would recommend them to any webmasters seeking value for money with expert backup.
Posted by Chris Witts (6th Feb 2008)
I first accessed the Internet during 1995 and built my web site soon after. From then until 2007 I stayed with the same host company. I felt though, that I wasn't being kept up todate with progress and paying dear for the privilege! So I took the plunge and joined tshost and it was like a breath of fresh air. Transition was smooth and there is so much to offer with helping me run a better web site.
Posted by Tedel (6th Feb 2008)
I was client of TsoHost for about two years. The service was pretty good and, after a couple of questions I had to make while setting up my account, I never needed to contact customer service again. Until I moved to another hosting company, I was very satisfied with them.
Posted by Ed Dias (6th Feb 2008)
This is my 3rd year with Tsohost and in those 3 years all I have experienced is excellent service.
Customer service is fast and friendly and always have a solution.
Server performance is top and very little unscheduled downtime.
For the price is it hard to beat considering the packages available and the facilities on offer.
I now have several sites hosted by Tsohost and will continue to recommend them to all clients!
The price is
Posted by Winston Murdock (6th Feb 2008)
I'm an old zesthost customer who chose them for their low prices. I'm quite satisfied with my service... both with the insanely good prices and with the lack of downtime (I'm not aware of any since the switch from zesthost to tsohost). And my site performs super fast, even though it's hosting in England, and I'm in the U.S.
The only issue I've run into is with some of my Access '97 databases, but that's more a combination of IIS/Windows Server 2003 not playing well with a 10-year old technology than it is with tsohost.
I give them a 10/10 and highly recommend them to anyone.
Posted by Lee Wallis (6th Feb 2008)
Zesthost (now Tsohost), have been on top for the last three years I have been here.
Not only in server performance, but in customer service as well. They have been the key to my clients happiness with servers that are second to none.
My clients that have transferred across from other providers have said how much better their website performs. And the money stake, affordable for anyone and you won't get much better.
Posted by Abubakar Garba (6th Feb 2008)
I have been dealing with different service providers from the US, UK and Canada for over 8 years and I am afraid to say off all the providers I had something to do with, ZestHost (now Tsohost) has been on top! You are 10 on 10. I will always recommend you for excellent technical support and your customer service is SPOT ON. Reach for the skies!
Posted by Iven Maniscalco (6th Feb 2008)
Good service with good and reliable hosting.
The only issue I have is that before with Zesthost we had the Online chat support and it was very usefull but now this has gone. Also the ticket system does not email you when someone replies to your ticket so you must check the ticket every time to check for the reply.
Apart from the above I have recommended and will keep on recommending hosting with tsohost.
Excellent value for money.
Try to fix the above and you'll be the best.
Posted by Ashwin Gowda (6th Feb 2008)
It has been a good experience with TSO Host(Zest Host). I have been using it for the past three plus years. their response time for issues is awesome. There were a few points that needed upgradation like changing password from webmail etc. which have been taken care of now. Good service good price. My only bad point is that, the new packages do not have unlimited multi domain hosting like they had earlier. I think that should be brought back into functionality. Apart from that I have and recomend TSO HOST to anyone I know.
Cheers TSO Host. Keep up the good work.
Posted by Chris83 (22nd Nov 2007)
Great host. Willing to help and fast at responding to any questions or queries. In fact only today I had a problem with mysql databases and they replied within the hour to my webnote. On top of that they offer the lowest windows based hosting packages I've seen.
Posted by not registered (18th Nov 2007)
Tsohost.co.uk is by far the best web host I've used in my experience on the internet over the past few years. My sites are fast and downtime is extremely rare to the point I can barely remember last time I had a problem.
When I have had a problem, queries and things are solved in minutes rather than in days like other hosting companies I've been with. All in all I'm very happy so far.
I paid £14.99 for a Pro(!) account for a year with a free domain with the code OCT-FORUM2-SPECIAL.
http://www.projectentourage.com
Posted by Jet (15th Jan 2007)
Changed from 1and1 to Tsohost and i'm really glad i did. The prices are so much cheaper and customer service is fantastic. Help on 1and1 largely consists of faq pages whereas with tsohost every email i've sent has been answered within 1 hour. And i've sent emails at 2:00 in the morning!! Speeds are great and I haven't noticed any downtime.
Posted by nero120 (24th Feb 2006)
Excellent host - have never had any trouble with my hosting service. Any questions I have are answered very quickly on the support forums. Bravo lads!
Posted by Rusty (8th Feb 2006)
My 1st web host, but everything has been very good so far. Prices seem cheap, my couple of support issues were answered very quickly and has a good interface that even a n00b like my can work out :)
Posted by LEEnoble (15th Jan 2006)
Top notch web hosting from a top notch company. True british web hosting. As it should be.
Posted by AdWright (12th Dec 2005)
Very reliable. Cheap. Good interface (C-panel)
Nothing else to add really!
Posted by Shock (17th Nov 2005)
Been with Tsohost for about a year now - brilliant service. Support is bang on - had a few queries about my ftp not working and a messed up dns, to which I got very fast replies.
Posted by MastermindUK (11th Oct 2005)
If Carlsberg did webhosting, this would be it. Possbily the best Customer service ever.
Posted by Kaul (28th Jul 2005)
Excellent service and uptime, I emailed a problem, got a response as soon as possible with the matter fixed then and there. 1st class
Posted by //Mike (15th Jul 2005)
Excellent host so far. Have had minimal downtime which has been rectified in a matter of minutes. Excellent customer service, with fast resposnse to emails, and they had no probelms with me being slightly late on the subscription payment due to an issue with PayPal.
Highly Reccomended
Posted by Tob3z (25th May 2005)
Wooop. Had no problems with them. Been with 1 host before and I wanted something based in the UK. They provide great service. I asked them about some PHP problems I was having. 10 mins later they replyed to my email with the help I need. Really friendly people.
Posted by Cr4iG (23rd May 2005)
My first time using a UK host due to cost, but tsohost are very cheap for a UK company and so far have proven to be fantastic!
Posted by pyro (12th May 2005)
I have registered two domains with Daz, both running fine, I never had any downtime problems, it's pretty cheap and, well, it's damn good :)
Posted by harmz (10th May 2005)
Awesome customer service. I'm new to web design and hosting and Daz has managed to quell my fears and reassure me on a number of occasions. Tsohost definately get my vote not only for the great service I've received thus far, but also because of the awesome price. If you're after a no hassle web host, look no further. Thank you Tsohost :)
Posted by DJ Binks (9th May 2005)
I have been with a few hosts before i was reccomended Tsohost by a friend. All of my past hosts would get hacked on a regular basis, and also never made backups. TsoHost is by far the best host I have been with, very cheap and competitive prices aswell! It also has second to none support, and questions are answered any time of the day. I have a custom account with them and has been spot on!
Posted by SherberT* (9th May 2005)
I have a reseller account with Tsohost,
The speed of the sites is great. Had a bit of downtime with them, but it wasn't for long, around 5-10 minutes.
Great customer service, Deffo the Best UK hosting I haved used.
Posted by jonno.co.uk (8th May 2005)
spot on - i have a reseller account with TSOHost and couldnt recommend them more. Support is top notch, as is the service they provide.
Posted by robjfd (8th May 2005)
BIt of downtime, not the best value in the world but its a UK host. Much better than all other UK hosts ive used or know users of.
Posted by Haly (8th May 2005)
Very speedy host with great customer service at a good price. Extremely easy and fast to set up an account too.
Downtime is minimal and with many apologies when it does occur.
Top notch :)
